Title:
Customers' perceived e-service quality and its effect on customer satisfaction in airline service : acase study of Airasia
Personal Author:
Physical Description:
xv, 73 pages : illustrations ; 30 cm.
General Note:
Supervisor : Kamaruzzaman Abdul Rahim
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2012
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 32100000000943 | HF5415.335 C46 2012 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
Searching... | 30000010305160 | HF5415.335 C46 2012 raf | Closed Access Thesis | UTM Project Paper (Closed Access) | Searching... |
