How to handle objections: five 20-minute self-study sessions that build the skills you need to succeed

Title:

Publication Information:

Chicago, IL: Dartnell Corporation, c1997

Physical Description:

vii,80p.: ill.; 26cm.

ISBN:

9780850132922

Subject Term:

Selling

Added Corporate Author:

Dartnell Corporation

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ KL	30000010307835	HF5438.25 H683 1997	Open Access Book	Book	Searching... Unknown

HOW TO HANDLE OBJECTIONS faces head-on the problem common to every salesperson - the objection. Why do objections stymie so many reps? The main reason is fear - fear that they can't handle the objection. But your reps can learn how to deal with customer objections & turn rejection around to work to their own advantage. Put your employees in control of their own training. By devoting 20 minutes a daay to this program, they can learn to turn rejections around to work to their own advantage. HOW TO HANDLE OBJECTIONS consist of five 20- minute sessions: * Analyzing Objections * Listening & Asking Questions * Objection-Managing Techniques that Work. * The Price/Quality Issue. * Building Value into Your Products & Services. By the end of your training period, salespeople will have a thorough understanding of how to handle customer objections, & you'll see immediate results from their sales calls

Available:*

On Order

Summary

Summary