Title:
Effectiveness of CRM system for customer service representatives (CSR) training at Telekom Malaysia
Personal Author:
Publication Information:
2012
Physical Description:
xvi, 100 p. : ill. ; 30 cm.
General Note:
Supervisor : Prof. Dr. Durrishah Idrus
Also available in CD-ROM : CP 031812 ra
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Thesis (Sarjana Sains (Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2012
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | FPP30000002581 | HF5415.5 B33 2012 raf | Closed Access Thesis | UTM Master Thesis (Closed Access) | Searching... |
Searching... | 30000010320720 | HF5415.5 B33 2012 raf | Closed Access Thesis | UTM Master Thesis (Closed Access) | Searching... |
Searching... | 36000000001161 | HF5415.5 B33 2012 raf | Closed Access Thesis | UTM Master Thesis (Closed Access) | Searching... |
