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Cover image for Relationship between perceived service quality, customer satisfaction and behavioral intentions in airline industry
Title:
Relationship between perceived service quality, customer satisfaction and behavioral intentions in airline industry
Personal Author:
Publication Information:
2010
Physical Description:
xv, 163 p. : ill. ; 30 cm.
General Note:
Also available in CD-ROM : CP 031820 ra

Supervisor : Dr. Huam Hon Tat
DSP_DISSERTATION:
Thesis (Sarjana Pengurusan (Teknologi)) – Universiti Teknologi Malaysia, 2010

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FPP30000002657 HF5415.5 S26 2010 raf Closed Access Thesis UTM Master Thesis (Closed Access)
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30000010320703 HF5415.5 S26 2010 raf Closed Access Thesis UTM Master Thesis (Closed Access)
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