A practical Guide to Needs Assessment examines the role of needs assessment in framing people-related problems and performance improvement opportunities. Co-published with ASTD, the third edition of this book features the latest research findings in the field and updated information on technology-enhanced needs assessments. It addresses knowledge and skills assessment, job and task analysis, competency-based needs assessment, strategic needs assessment, and techniques for managing needs assessments. HR professionals, practitioners, and students will find this comprehensive guide essential