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Title:
Integration of customer relationship management and service quality towards customer satisfaction leading to consumer intention to purchase banking products
Personal Author:
Publication Information:
2014
Physical Description:
xvi, 137 p. : ill. ; 30 cm.
General Note:
Also available in CD-ROM : CP 053605 ra
Supervisor : Dr. Ahmad Jusoh
Subject Term:
Added Author:
Added Corporate Author:
DSP_DISSERTATION:
Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2014
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 32100000000887 | HG1601 S54 2014 raf | Closed Access Thesis | UTM Master Thesis (Closed Access) | Searching... |
Searching... | 35000000008039 | HG1601 S54 2014 raf | Closed Access Thesis | UTM Master Thesis (Closed Access) | Searching... |