Cover image for Kepuasan pelanggan ke atas mutu perkhidmatan kaunter : kajian kes di Pos Malaysia Berhad cawangan UTM Johor
Title:
Kepuasan pelanggan ke atas mutu perkhidmatan kaunter : kajian kes di Pos Malaysia Berhad cawangan UTM Johor
Personal Author:
Maizura Abdul Isa
Publication Information:
Skudai : Universiti Teknologi Malaysia, 2000
General Note:
Peminjaman dalam bentuk mikrofilem sahaja : MFL 10891 ra
Subject Term:
Customer services

Consumer satisfaction
DSP_DISSERTATION:
Kertas projek (Sarjana Muda Pengurusan Teknologi) - Universiti Teknologi Malaysia, 2000

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 35000000022900 HC79.I55 M34 2000 Non Circulating UTM Special Collection Materials UTM Project Paper (Closed Access)
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