Title:
Human relations : strategies for success
Personal Author:
Publication Information:
Burr Ridge, IL : Irwin, 2002
ISBN:
9780078242076
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010117071 | HF5548.8 L35 2002 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Human Relations: Strategies for Success covers both new and time-tested theories of human relations, and shows the relationship between human relations skills and career success in one-on-one situations, groups, and organizations. Self-esteem, self-awareness, attitude, motivation, and values are covered as the text explores the personal side of human relations and how it relates to management theory. Human Relations: Strategies for Success stresses the human relations skills and management principles essential to functioning successfully in a global business environment.
Table of Contents
| Part 1 Human Relations And You |
| Chapter 1 Human Relations: A Background |
| Chapter 2 Self-Esteem in Human Relations |
| Chapter 3 Self-Awareness and Self-Disclosure |
| Chapter 4 Attitudes |
| Chapter 5 Personal and Organizational Values |
| Chapter 6 Motivation: Increasing Productivity |
| Part 2 Human Relations In Groups |
| Chapter 7 Communication and Human Relations |
| Chapter 8 People, Groups, and Their Leaders |
| Chapter 9 Teams in Quality Organizations |
| Chapter 10 Transactions and Relationships |
| Part 3 Building Your Human Relations Skills |
| Chapter 11 Individual and Organizational Change |
| Chapter 12 Creativity and Human Relations |
| Chapter 13 Conflict Management |
| Chapter 14 Stress and Stress Management |
| Chapter 15 Winning and Keeping Your Customers |
| Part 4 Thriving In A Changing World |
| Chapter 16 Managing Diversity |
| Chapter 17 Business Ethics and Social Responsibility |
| Chapter 18 Maintaining Workplace Health |
| Chapter 19 Closing Thought About Human Relations and Your Future |
