What customers want : using outcome-driven innovation to create breakthrough products and services

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Publication Information:

New York : McGraw-Hill, 2005

Physical Description:

vii, 202 p. : ill. ; 24 cm.

ISBN:

9780071408677

Subject Term:

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010079834	HF5415.153 U49 2005	Open Access Book	Book	Searching... Unknown