Title:
Management
Personal Author:
Edition:
3rd ed.
Publication Information:
Boston : Houghton Mifflin, 1986
ISBN:
9780395356760
Subject Term:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000003512773 | HD31 K73 1986 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Now in its tenth edition, Management continues to offer a practical, student-oriented approach to four central themes: change, diversity, ethics, and globalization. Author Robert Kreitner relies on more than 30 years of research and teaching experience to ensure that students gain a solid understanding of management principles. In addition to coverage of timely and relevant issues such as corporate responsibility, the text promotes skill development through hands-on exercises and team-building activities. With all data and examples updated to reflect current trends, the Tenth Edition integrates issues from popular culture and media, putting topics in context and engaging students. A range of pedagogical features--including in-text and video cases, Internet activities, and interactive annotations--support students as they prepare for the rigors of contemporary management.
Table of Contents
| Preliminary Contents |
| Note: Each chapter contains a Summary, Terms to Understand, a Hands-On Exercise, Internet Exercises, and Test Prepper |
| 1 Managers and Entrepreneurs |
| The Changing Workplace: Can the 10-Day Sofa Save American Jobs? |
| Management Defined |
| Management Ethics: PNC Financial Services Recycles its Old Building |
| What Do Managers Do? |
| Learning to Manage |
| Small-Business Management |
| Skills & Tools: Career Tips for Today's and Tomorrow's Managers |
| Closing Case: The Studious Entrepreneur Behind Staples |
| 2 The Evolution of Management Thought |
| The Changing Workplace: CEO Carol Bartz: High-Tech Survivor |
| The Practice and Study of Management |
| The Universal Process Approach |
| The Operational Approach |
| The Behavioral Approach |
| The Systems Approach |
| The Global Manager: Toyota Speeds Up Delivery with New Build-to-Order System |
| The Contingency Approach |
| The Era of Management by Best Seller: Proceed with Caution |
| Skills & Tools: Recommended Periodicals for Staying Current in the Field of Management |
| Closing Case: History Matters at This Wisconsin Boat Builder |
| 3 The Changing Environment of Management |
| The Changing Workplace: Home Depot Goes Old School |
| The Social Environment Managing Diversity: Networking Is a Powerful Tool for Black Corporate Directors |
| The Political-Legal Environment |
| The Economic Environment |
| The Technological Environment |
| Skills & Tools: How Business Leaders Can Help Women Break the Glass Ceiling |
| Closing Case: Meet Emma--AMD's Computer for the Masses |
| 4 International Management and Cross-Cultural Competence |
| The Changing Workplace: MTV's Formula for Success in India |
| Global Organizations for a Global Economy |
| Toward Greater Global Awareness and Cross-Cultural Competence |
| Managing Diversity: Dealing with Religion in the U.S |
| Workplace Comparative Management |
| Insights Staffing Foreign Positions |
| Skills & Tools: Competencies You Need to Develop to Work Effectively in a Foreign Culture |
| Closing Case: Tell the Kids We're Moving to Kenya |
| 5 Management's Social and Ethical Responsibilities |
| The Changing Workplace: A Kinder, Gentler General Electric? |
| Social Responsibility: Definition and Perspectives Toward Greater Social Responsibility |
| The Ethical Dimension of Management Encouraging |
| Ethical Conduct Management |
| Ethics: MBAs Majoring in Morality |
| Skills & Tools: An International Code of Ethics |
| Closing Case: The Housewife |
| Who Got Up Off the Couch Video Skill Builders |
| 1A Milton Rodriguez, the Passionate Entrepreneur |
| 1B Hewlett-Packard Leverages Global Diversity |
| 6 The Basics of Planning and Project Management |
| The Changing Workplace: Plan B (and C and D and...) Coping with Uncertainty |
| The Essentials of Planning |
| The Global Manager: Culture Affects |
| How Planning and Control Are Perceived: Russian Versus Western Views Management by Objectives and Project Planning |
| Graphical Planning/Scheduling/Control Tools Break-Even Analysis |
| Skills & Tools: Ten Common Errors to Avoid When Writing a Plan for a New Business |
| Closing Case: Ford's Hybrid SUV Team Races to the Finish |
| 7 Strategic Management |
| The Changing Workplace: Starbucks Tries to Hum a New Strategic |
| Tune Strategic Management = Strategic Planning + Implementation + Control Thinking Strategically (Including E-Business Strategies) |
| The Global Manager: A BMW Minivan? |
| The German Automaker's Risky Mass-with-Class Strategy |
| The Strategic Management Process |
| Strategic Implementation and Control Forecasting |
| Skills & Tools: Reengineering: Strong Medicine for Strategic Ills |
| Closing Case: Sally Jewel's Market-Driven Strategy at REI |
| 8 Decision Making and Creative Problem Solving |
| The Changing Workplace: A Number Cruncher Hits a Career Home Run with the Dodgers Challenges for Decision Makers |
| Managing Diversity: Are You a Biased Decision Maker? |
| Making Decisions Group-Aided |
| Decision Making: A Contingency Perspective Managerial Creativity |
| Creative Problem Solving |
| Skills & Tools: How to Construct a Fishbone Diagram |
| Closing Case: Creativity Drives Canada's Cirque du Soleil Video |
| Skill Builders: 2A Mary Guerrero-Pelzel, Contractor |
| 2B Planning and Decision Making at Percy Inn |
| 9 Organizations |
| The Changing Workplace: Is Southwest Airlines a Victim of Its Own Success? |
| What Is an Organization? |
| Organization Charts |
| Contrasting Theories of Organization |
| Organizational Effectiveness Management |
| Ethics: The Two Faces of Wal-Mart Organizational Cultures |
| Skills & Tools: How to Build Your Organization's Learning Capability |
| Closing Case: A Country Called Microsoft |
| 10 Organizing in the Twenty-First Century |
| The Changing Workplace: Business NOT as Usual at W. L. Gore: Contingency Design |
| The Global Manager: A Globe-Trotting Organizational Thinker |
| Looks at the Future of Work Organizations |
| Basic Structural Formats |
| Contingency Design Alternatives Effective Delegation |
| The Changing Shape of Organizations |
| Skills & Tools: If You Want to Be Delegated Important Duties, Then Demonstrate a Lot of Initiative |
| Closing Case: A Virtually Great New Business for UPS |
| 11 Human Resource Management |
| The Changing Workplace: How the Container Store |
| Finds Employees |
| Who Fit Human Resource Strategy: A People-Centered Approach |
| Recruitment and Selection Managing Diversity: Diversity Goes Global Performance |
| Appraisal Training Contemporary Human Resource Challenges and Problems |
| Skills & Tools: How to Handle the Job Interview Successfully |
| Closing Case: How UPS Delivers Objective Performance Appraisals |
| 12 Communicating in the Internet Age |
| The Changing Workplace: Communication Is Key For Motorola's New CEO |
| The Communication Process |
| Dynamics of Organizational Communication |
| Management Ethics: Keeping Blogs in Check Communication |
| Problems and Promises in the Internet Age |
| Becoming a Better Communicator |
| Skills & Tools: Harvard's Sarah McGinty Tells How to Develop Your Speaking Style |
| Closing Case: Don't Just Check the Box Video |
| Skill Builders: 3A Organization Structures at Green Mountain Coffee Roasters |
| 3B Managing Human Capital at Accenture |
| 13 Motivating Job Performance |
| The Changing Workplace: Pat McGovern Motivates Through |
| Respect Motivation Theories |
| The Global Manager: Paying Employees to Go on a Global Search for Self-Actualization Motivation |
| Through Job Design Motivation |
| Through Rewards Motivation |
| Through Employee Participation Motivation |
| Through Quality-of-Work-lLife Programs |
| Skills & Tools: Stress Management 101 |
| Closing Case: Employee Involvement = Loyalty at Genencor |
| 14 Group Dynamics and Teamwork |
| The Changing Workplace: Do Business and Friendship Mix in the Workplace? |
| Fundamental Group Dynamics |
| Group Development Organizational |
| Politics Management |
| Ethics: How Do You Feel About Organizational Politics |
| Conformity and Groupthink Teams, Teamwork, and Trust |
| Skills & Tools: How to Use Cooperative Conflict to Avoid Groupthink |
| Closing Case: Thirteen Time Zones Can't Keep Lucent's Virtual Team from Succeeding |
| 15 Influence, Power, and Leadership |
| The Changing Workplace: "eBay's Secret Weapon: CEO Meg Whitman" Influence Tactics in the Workplace Power Leadership Managing Diversity: P |
