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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
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Searching... | 30000010170285 | P95 D86 2008 | Open Access Book | Book | Searching... |
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Summary
Summary
Communication: Embracing Difference , 2e, stresses the importance of understanding and celebrating difference as a means to becoming a more effective communicator. This book describes basic communication theory in everyday, non-technical terms and offers the reader an abundance of opportunities to analyze, understand, practice, and apply skills to real-life situations presented in the book and encountered in their own daily lives. Communication: Embracing Difference emphasizes the practical application of communication skills in interpersonal, small group, and public settings, which will help the reader become more confident and successful communicators. Targeting an audience that range widely in age, ethnicity, race, religion, sexual orientation, social roles, and socio-economic status, this book is designed with an overall approach that resonates with a diverse population.
Table of Contents
Unit I The Process of Communication |
1 An Overview of Communication |
The Communication Process Functions of Communication |
Types of Communication Understanding Difference, Diversity, and Communication |
2 Perception |
The Process of Perception |
Perceptions of Ourselves Perceptions of Others |
Developing Accurate Perceptions of Ourselves and Others |
3 Listening Hearing and Listening Factors That Interfere with Listening Effective Listening |
4 Verbal Communication |
The Nature of Language and Meaning |
The Meaning of Words Factors |
That Influence Our Language Use Problems with Language Improving Verbal Skills |
5 Nonverbal Communication |
The Nature of Nonverbal Communication |
Types and Functions of Nonverbal Communication |
Improving Nonverbal Communication |
Unit II Interpersonal Communication |
6 Understanding Ourselves and Others |
The Nature of Interpersonal Relationships |
Self-Disclosure within Relationships |
Theoretical Explanations of Interpersonal Communication |
Conflict within Relationships |
Improving Our Efforts to Resolve Conflicts |
7 Creating a Positive Communication |
Climate Understanding Defense Mechanisms Coping with Defensiveness |
Stepping Back from Defensive Communication |
8 Interviewing Interview Questions |
Organizing the Interview Types of Interviews |
The Employment Interview Preparing for an Interview |
Improving Your Interviewing Skills |
9 Communicating in Small-Groups An Overview of Small-Group Communication |
Types of Small Groups |
Variables in Small-Group |
Communication Participating in Small-Group |
Discussions Decision-Making |
Methods Communication Skills within Small Groups |
10 Solving Problems Using Small Groups |
Solving Problems as a Group |
Types of Problem-Solving Formats |
The Process of Problem Solving |
Leadership Effective Leadership Communication |
Unit III Public Communication |
11 Selecting a Speech Topic and Adapting to the Audience |
Selecting a Topic Yourself |
The Situation |
The Audience Demographic Factors Audience |
Characteristics Brainstorming Adapting to the Audience |
The Speech Purpose Thesis Statement |
12 Researching and Using Supporting |
Material for Your Speech Sources of Information Finding Sources |
The Library Using the Internet |
World Wide Web Citing Sources |
Forms of Support for Your Speech |
Anecdotes and Stories Presentational Aids |
Using Presentational Aids |
13 Organizing Your Speech |
The Body |
The Introduction |
The Conclusion Transitions Preparing the Speech Outline |
14 Delivering Your Speech Oral and Written Communication |
Understanding Speech Anxiety |
Types of Delivery Sharing Ideas |
Using Your Body |
Using Your Voice |
Practicing Your Speech |
15 The Informative Speech |
The Nature of the Informative Speech |
Informative Speech |
Topics Organizing the Informative Speech |
Methods of Presenting an Informative Speech |
Sample Informative Student Speech |
16 The Persuasive Speech |
Developing a Persuasive Speech |
Objective Topics for a Persuasive Speech |
Organizing Your Persuasive Speech |
Developing Persuasive |