Skip to:Content
|
Bottom
Cover image for Our new public, a changing clientele : bewildering issues or new challenges for managing libraries?
Title:
Our new public, a changing clientele : bewildering issues or new challenges for managing libraries?
Series:
Libraries Unlimited library management collection,
Publication Information:
Westport, CT : Libraries Unlimited, 2008
Physical Description:
xv, 305 p. : ill. ; 25 cm.
ISBN:
9781591584070

Available:*

Library
Item Barcode
Call Number
Material Type
Item Category 1
Status
Searching...
30000010169855 Z678 O97 2008 Open Access Book Book
Searching...

On Order

Summary

Summary

Just beginning to enter the workplace, Millennials have never known a world that wasn't connected by email, instant messages, text messages, and the Internet. For libraries, the challenge is clear: how do we serve older and more established clientele, yet sustain progress? How do we welcome this new generation into our professional midst?

These 18 chapters explore the pervasiveness of change: in personnel selection and training; budget planning; marketing and promotion; fund raising; health issues for staff and clientele; retirement and recruitment; staying current; inter-library and inter-agency cooperation; joint-use facilities; furnishing and refurnishing; evaluating and selecting new format materials and technologies; and lifelong learning. Each offers practical experience and advice which, regardless of type of library, is adaptable to all.

For managers and would-be managers of libraries everywhere, and anyone who provides service to a younger demographic.


Author Notes

James R. Kennedy is the University Librarian at Buena Vista University in Storm Lake, Iowa.

Lisa Vardaman is the Education/Instructional Media Librarian at Troy State University in Troy, Alabama.

Gerard B. McCabe is the retired Director of Libraries at Clarion University in Clarion, Pennsylvania.


Reviews 1

Booklist Review

Developments in technology have enabled a decentralization of information and data. Also, the U.S. population, especially those born after 1985, have an expectation of immediate gratification for their information and data needs and are less discriminating than earlier generations. Several chapters in this new title discuss the millennials children of the baby boomers and digital natives and how they have already had an impact on library service. For example, one chapter addresses Enhancing Library Instruction to reach millennials and digital natives online. Other chapters address the Information or Learning Commons, marketing and promotion, fund-raising, evaluating and selecting new-format materials and technologies, and lifelong learning. Each chapter offers practical advice based on experiences, and each includes a list of references. Library managers and those aspiring to be managers will find help in providing services for a younger demographic.--Awe, Susan Copyright 2008 Booklist


Table of Contents

Henry StewartBernadett Roberts StorckJames R. Kennedy and Lisa Vardaman and Gerard B. McCabeDelmus E. WilliamsAnne-Marie DeiteringCarolyn JonesSusanne MarkgrenJuris DilevkoCarol C. M. Toris and Ashlee B. Clevenger and Katina StrauchMark Horan and Suhasini L. Kumar and John NappLauren PressleyEric E. PaloTim Zou and La Loria KonataMichael D. RuskLesley BoonGlenda A. Thornton and Bruce Jeppesen and George LuponeJohn C. Phillips and Brian A. HickamRachel Applegate and David LewisJamie Seeholzer and Frank J. Bove and Delmus E. WilliamsBethany Latham and Jodi PoeMarilyn Stempeck and Rashelle Karp and Susan Naylor
Forewordp. ix
Prefacep. xiii
Introductionp. xv
Part I Where Are We?
1 The Library as Place in the New Millennium: Domesticating Space and Adapting Learning Spacesp. 3
Part II Serving Millennials
2 Reflection and Thinking and All of That Stuff: Learning, Engagement, and the Net Generationp. 15
3 Baby Boomers and Generation Y in the Public Library: Keeping Them Both Happy. An Australian Perspectivep. 31
4 Reaching Out to Gen Y: Adapting Library Roles and Policies to Meet the Information Needs of the Next Generationp. 46
5 Deconstructing Librarians' Fascination with Gamer Culture: Toward Making Academic Libraries Venues for Quiet Contemplationp. 55
Part III Millennials and Information Literacy
6 Remodeling the Ivory Tower: Information Literacy and the Modern University Libraryp. 75
7 Enhancing Library Instruction: Creating and Managing Online Interactive Library Tutorials for a Wired Generationp. 90
8 Educating the Millennial Userp. 104
9 ESL Students and Technology in the College Libraryp. 114
Part IV Managerial Concerns
10 Connecting Diversity to Management: Further Insightsp. 123
Part V Community College and School Perspectives
11 Community College Libraries/Learning Resource Centers Meet the Generation Y Challengep. 161
12 "I Want It All and I Want It Now!": The Changing Face of School Librariesp. 173
Part VI Some Examples
13 A Traditional Library Meets Twenty-First Century Usersp. 183
14 Planning an Information Commons: Our Experiences at the University of Toledo's Carlson Libraryp. 206
15 Renewing the Tech-Forward Library: Information Commons Development at the University Library of Indiana University Purdue University Indianapolisp. 225
Part VII Hope for the Future
16 What's Old Is New Again: Library Services and the Millennial Studentp. 241
Part VIII Bibliographic Essays
17 Evaluation and Selection of New Format Materials: Electronic Resourcesp. 257
18 Libraries and the Millennials: Changing Prioritiesp. 266
Indexp. 291
About the Editors and Contributorsp. 301
Go to:Top of Page