Cover image for Introduction to marketing
Title:
Introduction to marketing
Personal Author:
Edition:
10th ed.
Publication Information:
Spain : Cengage Learning, 2009
Physical Description:
xxvii, 708 p. : ill. ; 28 cm.
ISBN:
9780324599312
General Note:
'International student ed'.--Cover.

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30000010195205 HF5415 M324 2009 Open Access Book Book
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Table of Contents

Part I The World Of Marketing
1 An Overview of Marketing
2 Strategic Planning for Competitive Advantage
3 Ethics and Social Responsibility
4 The Marketing Environment
5 Developing a Global Vision
Part II Analyzing Marketing Opportunities
6 Consumer Decision Making
7 Business Marketing
8 Segmenting and Targeting Markets
9 Decision Support Systems and Marketing Research
Part III Product Decisions
10 Product Concepts
11 Developing and Managing Products
12 Services and Nonprofit Organization Marketing
Part IV Distribution Decisions
13 Marketing Channels
14 Supply Chain Management
15 Retailing
Part V Promotion And Communication Strategies
16 Promotional Planning for Competitive Advantage
17 Advertising and Public Relations
18 Sales Promotion and Personal Selling
Part VI Pricing Decisions
19 Pricing Concepts
20 Setting the Right Price
Part VII Technology-Driven Marketing
21 Consumer Relationship Management (CRM)