Cover image for Excellence in business communication
Title:
Excellence in business communication
Personal Author:
Edition:
8th.ed.
Publication Information:
New Jersey : Pearson Education, 2008
Physical Description:
xxxix, 615, [98] p. : ill. some col. ; 28 cm.
ISBN:
9780137143832
Added Author:

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30000010219838 HF5718.2.U6 T445 2008 Open Access Book Book
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Summary

Summary

For undergraduate business communication courses. Thill/Bovee, Excellence in Business Communication 8e, delivers an abundance of the most realistic model documents so your students can learn by example.


Table of Contents

Preface
Prologue: Building a Career with Your Communication Skills
Part 1 Understanding the Foundations of Business Communication
Chapter 1 Achieving Success Through Effective Business Communication
Chapter 2 Communicating in Teams and Mastering Listening and Nonverbal Communication Skills
Chapter 3 Communicating in a World of Diversity
Part 2 Applying the Three-Step Writing Process
Chapter 4 Planning Business Messages
Chapter 5 Writing Business Messages
Chapter 6 Completing Business Messages
Part 3 Crafting Brief Messages
Chapter 7 Crafting Messages for Electronic Media
Chapter 8 Writing Routine and Positive Business Messages
Chapter 9 Writing Negative Messages
Chapter 10 Writing Persuasive Messages
Part 4 Preparing Reports and Oral Presentations
Chapter 11 Planning Reports and Proposals
Chapter 12 Writing Reports and Proposals
Chapter 13 Completing Reports and Proposals
Chapter 14 Developing Oral Presentations
Part 6 Writing Employment Messages and Interviewing for Jobs
Chapter 15 Building Careers and Writing Rsums
Chapter 16 Applying and Interviewing for Employment
Appendix A Format and Layout of Business Documents
Appendix B Documentation of Report Sources
Appendix C Correction Symbols
Video Guide
Handbook of Grammar, Mechanics, and Usage