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Summary
Summary
As increasing demands and higher expectations are placed on project managers a need has arisen for an innovative book to enable managers to take on the ever-changing challenges involved in overseeing whole works and dealing with the conflicting needs of the many people involved in a construction project.
Based on the author's observations and extensive experience, this book offers the practitioner or the student reader a new approach to project management in construction and engineering, increasing efficiency and communication at all stages while reducing costs, time and risk. It considers integrated project management, emphasizing the importance of effectively handling external factors in order to best achieve an on-schedule, on-budget result and focuses on good negotiation with clients and skilled team leadership.
Author Notes
Peter Fewings is a senior lecturer in project, production and financial management at the University of the West of England
Table of Contents
List of figures | p. xiii |
List of tables | p. xvii |
List of case studies | p. xix |
Foreword | p. xxi |
Acknowledgements | p. xxiii |
Introduction | p. 1 |
Definitions | p. 3 |
Body of Knowledge | p. 4 |
References | p. 5 |
1 Project life cycle and success | p. 7 |
Project life cycle | p. 7 |
Project management | p. 11 |
Project team roles | p. 12 |
Choosing the project manager: skills and functions | p. 15 |
Project complexity | p. 17 |
Determining the critical factors for success | p. 17 |
Conclusion | p. 21 |
References | p. 22 |
2 Building the client business case | p. 23 |
Project constraints and client objectives | p. 24 |
Presenting a business case | p. 29 |
Developing value in construction: the Gateway framework for decision making | p. 32 |
Project stakeholders | p. 34 |
Conclusion | p. 38 |
Notes | p. 39 |
References | p. 39 |
3 Project definition | p. 40 |
Determining the elements of project definition | p. 40 |
The design brief | p. 43 |
Process mapping | p. 43 |
Feasibility and viability | p. 46 |
Funding and investment appraisal | p. 49 |
External factors in feasibility assessment | p. 57 |
Project scope management | p. 60 |
Building value and risk allocation | p. 60 |
Conclusion | p. 61 |
References | p. 62 |
4 Strategic issues | p. 63 |
Project systems | p. 64 |
Project subsystems | p. 65 |
Project scope: planning and controlling | p. 67 |
The development of the master plan | p. 69 |
Risk identification and allocation | p. 70 |
Project control | p. 74 |
Cost planning and control | p. 78 |
Procurement principles | p. 84 |
Contracts | p. 85 |
Quality planning and satisfaction | p. 86 |
Information and communications management | p. 88 |
Conclusion | p. 91 |
Notes | p. 93 |
References | p. 93 |
5 Construction performance and planning | p. 94 |
The performance of individual contractors | p. 94 |
Performance benchmarking | p. 97 |
Construction performance | p. 103 |
Construction programming and control | p. 111 |
Conclusions | p. 113 |
Appendix | p. 115 |
References | p. 118 |
6 Organisation, culture and leadership | p. 119 |
Organisational structure | p. 120 |
Centralisation | p. 124 |
Mapping the project environment | p. 126 |
Corporate culture and behaviour | p. 131 |
The external environment, strategic issues and forces for change | p. 136 |
The market environment | p. 136 |
The role of partnering | p. 138 |
World-class performance | p. 142 |
Leadership | p. 145 |
What is an integrated project team (IPT)? | p. 152 |
Conclusion | p. 153 |
Note | p. 155 |
References | p. 155 |
7 Engineering the psycho-productive environment | p. 157 |
Teamwork | p. 158 |
Leadership and motivation | p. 159 |
Psycho-engineering the team | p. 170 |
Change and developing a project culture | p. 176 |
Conclusion | p. 179 |
References | p. 180 |
8 Managing risk and value | p. 182 |
Historical approaches to RM and VM | p. 183 |
VM and RM as decision-making tools | p. 186 |
VM in practice | p. 188 |
Functional analysis and FAST diagrams | p. 191 |
Definition and evaluation of risk | p. 195 |
RM process | p. 197 |
Risk response and RM | p. 200 |
Risk, value and procurement | p. 204 |
Risk attitude and behaviour | p. 207 |
Whole life costing | p. 209 |
Appointing consultants and contractors | p. 211 |
Change management | p. 216 |
Conclusion | p. 219 |
Notes | p. 222 |
References | p. 222 |
9 Design management | p. 224 |
Nature of design | p. 225 |
Engineering design | p. 226 |
Implications for design management | p. 227 |
Design and construction co-ordination | p. 229 |
Information flow | p. 231 |
The role of urban design | p. 233 |
Conclusion | p. 237 |
References | p. 237 |
10 Project safety, health and the environment | p. 239 |
Introduction | p. 239 |
Principles of modern health and safety legislation and the HSW Act 1974 | p. 241 |
Liability | p. 244 |
CDM: the responsibilities | p. 245 |
Health and safety management | p. 247 |
Health and safety policy | p. 248 |
Organisation | p. 249 |
Risk assessment | p. 250 |
Improving the effectiveness of accident prevention | p. 254 |
Safe design | p. 257 |
Safe construction | p. 259 |
Protecting the public | p. 264 |
Related environmental issues | p. 265 |
Emerging issues for project safety, health and the environment | p. 267 |
Integrated systems for quality, health, safety and the environment | p. 271 |
Conclusion | p. 272 |
Appendix Guidelines to minimum practice requirements | p. 274 |
Notes | p. 277 |
References | p. 278 |
11 The PFI model | p. 279 |
Introduction | p. 280 |
How does PFI work? | p. 280 |
The culture of PFI | p. 290 |
Risk identification and allocation | p. 293 |
Sector differences in PFI | p. 295 |
Issues affecting the operation of PFI projects | p. 298 |
Construction performance in PFI projects | p. 303 |
Private DBFO or BOOT | p. 304 |
Conclusions | p. 305 |
Note | p. 306 |
References | p. 306 |
12 Supply chain management in construction | p. 308 |
Introduction | p. 308 |
The theoretical roots of SCM | p. 312 |
SCM in construction | p. 327 |
Conclusion | p. 335 |
References | p. 337 |
13 Quality and customer care | p. 340 |
The Egan threshold | p. 340 |
Handy's principles of customer care | p. 342 |
Models of quality | p. 345 |
TQM and customer focus | p. 348 |
Relationship marketing | p. 351 |
Conclusion | p. 353 |
References | p. 354 |
14 Project close and systems improvement | p. 356 |
Finishing a project off | p. 356 |
Project reviews | p. 360 |
Systems improvement | p. 361 |
Conclusion | p. 366 |
References | p. 368 |
15 Towards a more integrated approach | p. 369 |
Integration | p. 371 |
References | p. 382 |
Appendix The Andover North Site Redevelopment Project | p. 383 |
Glossary | p. 390 |