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Summary
Summary
The Best of Active Training is a timesaving resource that offers 25 state-of-the-art workshop designs on training topics most currently in demand. Each of these proven one-day workshop activities has been selected from Mel Silberman's widely-acclaimed three volume series, 20 Active Training Programs. Using this resource, you will no longer have to spend hours of your precious time researching, experimenting, and documenting Active Training designs. Simply select those designs that best fit your training needs and use them as-is or tailor them for your particular circumstances. The CD-ROM contains all 25 designs so they can be effortlessly customized and fully reproduced.
Author Notes
Mel Silberman , Ph.D. is Professor of Adult and Organizational Development at Temple University, where he received its Great Teacher Award. He is also president of Active Training, Princeton, NJ, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or editor of more than 30 books, including Active Training, 20 Active Training Programs , 101 Ways to Make Training Active , and 101 Ways to Make Meetings Active , all from Pfeiffer.
Table of Contents
| About the Editor |
| Introduction |
| 1 Active Training Techniques: Promoting Learning by DoingMel Silberman |
| 2 Succession Planning: The Manager's RoleWilliam Rothwell |
| 3 360 o Feedback: Developing an Effective SystemCharlotte Podowski |
| 4 Process Improvement: Using Process Maps for Analysis and DesignTom Devane |
| 5 Effective Communication: Getting Your Message AcrossFrances Young and Charles Haughton |
| 6 Coaching Skills: Supporting Employee DevelopmentMel Silberman |
| 7 Effective Listening: Better Relationships and Improved ResultsKevin Eikenberry |
| 8 Breakthrough Learning: Learning to Learn in a Changing WorldJeanne Baer |
| 9 Enhancing Established Trams: Strategies for Team DevelopmentLaura McCann |
| 10 The Challenge of Change: Helping Others to Confront ItKaren Lawson |
| 11 Satisfaction Guaranteed: Delivering High-Caliber Customer ServiceKim Stott |
| 12 Sexual Harassment: A Workplace DelimmaMyra Bellin |
| 13 Personal Effectiveness: Strategies for Effective LivingStephanie Juillerat and Laurie Schreiner |
| 14 New-Employee Orientation: Becoming Acquainted With a New CompanyStephanie Juillerat and Karen Lawson and Nancy Carlson Lewine |
| 15 Consultative Selling: How to Build Partnership in Business RelationshipsDenise A. Trifiletti and Ron A. Alexandri |
| 16 Productive Groups: Skills That Make a DifferenceMel Silberman |
| 17 Negotiating to Win/Win: Conflict Resolution in Personal and Professional RelationshipsMel Silberman |
| 18 Stress for Success: Understanding and Managing The Stress In Your LifeVicky Whiteling |
| 19 Proactive Project Management: How to Be In Charge From Beginning to EndWilliam Stieber |
| 20 Appreciating Diversity: A Window of OpportunityMarie Amey-Taylor |
| 21 Career Exploration and Planning: Reviewing Your OptionsVicky Whiteling |
| 22 The Time of Your Life: Getting What You Want Through Time ManagementGretchen Castle |
| 23 Making Meetings Work: How to Plan, Organize, and Conduct Productive MeetingsJean Haskell |
| 24 Conducting a Performance Review: Facilitating Employee GrowthPat Gaddis |
| 25 The Art of Delegation: Effective Guidance for Your Direct ReportsBarry MacMillan |
| Glossary |
| References |
| How to Use the CD-ROM |
| Pfeiffer Publications Guide |
