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Cover image for Research of the relationship among the e-service quality, customer satisfaction and customer loyalty on the personal online banking services in China /cJiang Hao
Title:
Research of the relationship among the e-service quality, customer satisfaction and customer loyalty on the personal online banking services in China /cJiang Hao
Personal Author:
Publication Information:
2011
Physical Description:
xii, 70 p. : ill. ; 30 cm.
General Note:
Supervisor : Dr Huam Hon Tat
Subject Term:
Added Author:
DSP_DISSERTATION:
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011

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FPP30000002104 XX(769453.4) Closed Access Thesis UTM Project Paper (Closed Access)
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30000010272318 HG1711 J53 2011 raf Closed Access Thesis UTM Project Paper (Closed Access)
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