Persepsi pelanggan di kalangan pekerja swasta terhadap kualiti perkhidmatan bank : kajian di kalangan staf sokongan di syarikat WRP Asia Pacific Sdn. Bhd. terhadap Bank Of Commerce Malaysia,cawangan Bandar Baru Salak Tinggi, Sepang, Selangor

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Cover image for Persepsi pelanggan di kalangan pekerja swasta terhadap kualiti perkhidmatan bank : kajian di kalangan staf sokongan di syarikat WRP Asia Pacific Sdn. Bhd. terhadap Bank Of Commerce Malaysia,cawangan Bandar Baru Salak Tinggi, Sepang, Selangor

Title:

Personal Author:

Siti Narika Amirudin, author

Physical Description:

xxxii, 159 pages : illustrations ; 30 cm.

General Note:

Also available in CD-ROM : CP 058090 ra

Supervisor : Lokman Ali

Subject Term:

Consumer satisfaction

Customer services

Banks and banking

Added Author:

Lokman Ali,

Added Corporate Author:

Fakulti Pengurusan dan Pembangunan Sumber Manusia

DSP_DISSERTATION:

Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2011

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... 1:AHIBS_L	FPP30000002928	HF5415.335 S586 2011 raf	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown
Searching... Perpustakaan Raja Zarith Sofiah	30000010270712	HF5415.335 S586 2011 raf	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown

Available:*

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