A study on the CRM customer benefits towards customer satisfaction

Title:

Personal Author:

Publication Information:

2013

Physical Description:

1 CD-ROM ; 12 cm.

General Note:

Also available in printed version : HF5415.5 N378 2013 raf

Supervisor : Dr. Nor Hidayati Zakaria

Subject Term:

DSP_DISSERTATION:

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

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