Integrating knowledge management in helpdesk system for IT support

Title:

Personal Author:

Publication Information:

Skudai : Universiti Teknologi Malaysia, 2007

Physical Description:

1 CD-ROM ; 12 cm.

General Note:

Also available in printed version : HD30.2 S524 2007 raf

Supervisor : Assoc. Prof. Abd. Manan Ahmad

Subject Term:

Added Author:

DSP_DISSERTATION:

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2007

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