Title:
Service quality
Publication Information:
[s l] : [s n], [19--]
General Note:
Extracted from Delivering Quality Service : balancing customer perceptions and Expectations / Valarie A Zeithaml, A Parasuraman, Leonard L Berry
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000002525750 | HF5415.5 S46 f | Open Access Book | Book | Searching... |
