Management : meeting and exceeding customer expectations

Title:

Personal Author:

Edition:

7th ed.

Publication Information:

Cincinnati, Ohio : South-Western/Thomson Learning, 2002

Physical Description:

1 CD-ROM ; 12 cm

ISBN:

9780324116519

General Note:

Accompanies text with the same title : (HD31 P55 2002)

Subject Term:

Added Author:

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