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Title:
Communicating effectively
Personal Author:
Publication Information:
New York : McGraw Hill, 2000
ISBN:
9780071364294
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000004567958 | HD30.3 A77 2000 | Open Access Book | Book | Searching... |
Searching... | 30000004528414 | HD30.3 A77 2000 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Communicating Effectively shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications, and more.
Author Notes
Lani Arrendondo (Rio Vista, CA) presents seminars on practical skills for improved performance. Her work has been featured in publications from Success to The Wall Street Journal.
Table of Contents
It's All About Communication |
The Part Perceptions Play |
Profiles and Preferences |
Building Blocks of Effective Interactions |
Communicating So They Get It Right |
Dealing with Counterproductive Communications |
Making the Most of Meetings |
Steps to Successful Presentations |
E-Communications |
Finishing Touches |