Title:
Thinking on your feet : tools to communicate clearly and convincingly
Personal Author:
Series:
The Fifty-Minute series
Publication Information:
Menlo Park, CA : Crisp Learning, 1992
ISBN:
9781560521174
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010138107 | HF5718 C37 1992 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Learn to develop and sharpen your thinking skills in a wide variety of situations. Exercises allow you to practice and apply thinking skills. From casual customer conversations to formal presentations and media interviews, learn how to think as you speak.
Table of Contents
| Part 1 Being Interviewed |
| Being Interviewed Recommendations |
| Media Interviews |
| Recommendations Exercises |
| Part 2 Communicating with Colleagues and Customers |
| Communicating with Colleagues and Customers |
| The Communication Process |
| Communicating with Colleagues |
| Recommendations Customer Service |
| Recommendations Exercises |
| Part 3 Speaking Before an Audience |
| Speaking Before an Audience |
| Speeches Meetings |
| Social Occasions |
| Recommendations Exercises |
| Part 4 Handling Difficult Questions |
| Handling Difficult Questions |
| Types of Difficult Questions |
| Recommendations Exercises |
| Part 5 Developing Confidence |
| Developing Confidence |
| Self-Empowerment Analysis |
| Recommendations Exercises |
| Part 6 Summary |
