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Cover image for Crisis tales : five rules for coping with crises in business, politics, and life
Title:
Crisis tales : five rules for coping with crises in business, politics, and life
Personal Author:
Publication Information:
New York : Threshold Editions, 2013
Physical Description:
xii, 381 p. ; 24 cm
ISBN:
9781451679298
General Note:
Includes index
Personal Subject:

Available:*

Library
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Material Type
Item Category 1
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35000000004140 HD59 D38 2013 Open Access Book Book
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30000010333496 HD59 D38 2013 Open Access Book Book
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Summary

Summary

Damaging stories and rumors can go viral in an instant--now, the nation's premier political spin doctor teaches you how to cope with disasters in business, politics, and life by telling it all, telling it early, and telling it yourself.

TELL IT ALL, TELL IT EARLY, TELL IT YOURSELF

These days, every scandal is tried in the court of public opinion.

Political insider and legal crisis manager Lanny Davis has spent years helping politicians, sports figures, business executives, and corporations--including Bill Clinton, Martha Stewart, Washington Redskins owner Dan Snyder, and Macy's, to name a few--through the biggest reputation crises of our times. In this fascinating and practical resource, Davis tells the real stories behind his famous clients' very public scandals and how each case has aided him in the creation of five invaluable rules that absolutely anyone can use to protect himself.

Damaging falsehoods can go viral in an instant. The nation's premier political spin doctor will teach you how to fight back.


Author Notes

Lanny Davis began his career in legal crisis management while serving as special counsel to President Bill Clinton. His clients have included U.S. representative Charles Rangel, Senator Trent Lott, Royal Caribbean Cruise Lines, Penn State, Whole Foods, and Starbucks, among many others. He is a graduate of Yale Law School.


Table of Contents

Preface: Tell It All, Tell It Early, Tell It Yourselfp. xi
Introduction: The Five Rules of Crisis Managementp. 1
Rule 1 Get All the Facts Out
1 Martha Stewartp. 21
2 HealthSouthp. 41
Rule 2 Put the Facts into Simple Messages
3 Pakistanp. 65
4 Royal Caribbeanp. 81
Rule 3 Get Ahead of the Story
5 Macy'sp. 101
6 Representative Charles Rangelp. 120
7 Gene Upshaw and the NFL Players Associationp. 149
8 Dan Snyder and the Washington Redskinsp. 170
9 Senator Trent Lottp. 190
Rule 4 Fight for the Truth Using Law, Media, and Politics
10 Rent-Wayp. 205
11 The Honduras Crisisp. 232
Rule 5 Never Represent Yourself in a Crisis
12 A Fool for a Clientp. 253
13 Fighting the Big Lie on the Internet: The Swarm of Beesp. 288
Afterword: Penn Statep. 306
Acknowledgmentsp. 355
Indexp. 359
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