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Cover image for Writing, researching, communicating : communication skills for the information age
Title:
Writing, researching, communicating : communication skills for the information age
Personal Author:
Edition:
3rd ed.
Publication Information:
Sydney : McGraw-Hill, 1999
ISBN:
9780074707036
Added Author:

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30000004496190 HD30.3 W55 1999 Open Access Book Book
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30000004496315 HD30.3 W55 1999 Book Book
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30000004496232 HD30.3 W55 1999 Open Access Book Book
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30000004496273 HD30.3 W55 1999 Open Access Book Book
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30000004496356 HD30.3 W55 1999 Open Access Book Book
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Summary

Summary

More than ever before, the way in which we communicate clearly reflects new directions in social, vocational and organisational life. This work expands upon the dramatic changes in communications which have taken place through the final decade of the 20th century, and poses significant developments for the 21st century.


Table of Contents

Part 1 Foundations of Communication
Ch 1 The Nature of Communications in the Information Age
Ch 2 Developing Good Communication Practice
Ch 3 The Revolution in Communications Technology
Part 2 Writing for the Organisation
Ch 4 Writing Style
Ch 5 Document Design
Ch 6 Business Letters - Basics
Ch 7 Types of Business Letters
Ch 8 Memos, Faxes and Forms
Ch 9 Instructions, Notices and Brochures
Part 3 Writing and Research in Education
Ch 10 Essays - Planning and Research
Ch 11 Essays and Thesis Writing
Ch 12 Essays - References and Bibliography
Part 4 Interpersonal Skills and Client Relations
Ch 13 Client Service and Relations
Ch 14 Instructions and Requests
Ch 15 Interviews
Ch 16 Consulting, Listening and Negotiating
Part 5 Employment Communications
Ch 17 Making Job Applications
Ch 18 Employment Interviews
Ch 19 Preparing and Writing a Resume
Part 6 Writing for the Media
Ch 20 Writing News and Feature Stories
Ch 21 Technical and Scientific Articles
Ch 22 Writing for Broadcasting
Ch 23 Media Law
Part 7 Reports and Submissions
Ch 24 Reports - Research and Analysis
Ch 25 Interviews, Questionnaires & Survey Research
Ch 26 Reports - Writing and Presentation
Ch 27 Administrative and Management Reports
Ch 28 Annual Reports
Ch 29 Submissions
Part 8 Logic and Reasoning
Ch 30 Logic and Argument
Ch 31 Rational Debate and Common Fallacies
Part 9 Public Speaking
Ch 32 Public Speaking - Preparation
Ch 33 Writing for the Spoken Work
Ch 34 Public Speaking - Delivery
Part 10 Communicating in the Organisation
Ch 35 Management Theory and Communication Structures
Ch 36 Group Decision-Making
Ch 37 Formal Meetings
Ch 38 Humanising Meetings and Discussions
Ch 39 Writing Objectives, Terms and Policies
Part 11 Public Relations
Ch 40 Public Relations Strategies and Techniques
Ch 41 Political Lobbying
Ch 42 How to Use the Media
Part 12 Intercultural Communications
Ch 43 Understanding Cultural Differences
Ch 44 Communicating with Other Cultures
Specialist Techniques: Section One - Writing
Ch 45 Grammar and Technique
Ch 46 Punctuation
Ch 47 Overcoming Writer's Block
Ch 48 Editing Copy
Specialist Techniques: Section Two - Statistics
Ch 49 Using Statistics
Ch 50 Understanding Tables
Specialist Techniques: Section Three - Illustrations
Ch 51 Illustrating with Graphs
Ch 52 Photographs and Drawings
Specialist Techniques: Section Four - References
Ch 53 Establishing a Personal Reference Library
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