Title:
Integrating social customer relationship management into customer relationship management processes in academic library
Personal Author:
Publication Information:
2014
Physical Description:
1 CD-ROM ; 12 cm.
General Note:
Supervisor : Assoc. Prof. Dr. Azizah Abdul Rahman
Also available in printed version : HF5415.5 F373 2014 raf
Subject Term:
Added Corporate Author:
DSP_DISSERTATION:
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010331532 | CP 052052 ra | UTM Special Collection - Computer File | Compact Disc Accompanies UTM Thesis/Project Paper | Searching... |
