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Cover image for Lean six sigma for service :  how to use lean speed and six sigma quality to improve services and transactions
Title:
Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions
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ISBN:
9780071418218

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30000010062347 TS156 G464 2003 Open Access Book Advance Management
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30000010062348 TS156 G464 2003 Open Access Book Advance Management
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