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Cover image for The silent language of leaders : how body language can help--or hurt--how you lead
Title:
The silent language of leaders : how body language can help--or hurt--how you lead
Personal Author:
Publication Information:
San Francisco : Jossey-Bass, 2011
Physical Description:
viii, 278 p. : ill. ; 22 cm.
ISBN:
9780470876367

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Material Type
Item Category 1
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30000010263972 BF637.N66 G664 2011 Open Access Book Book
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Summary

Summary

A guide for using body language to lead more effectively

Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders , Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age.

Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace

The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit--nonverbal skills--to improve their credibility and stay ahead of the curve.


Author Notes

Carol Kinsey Goman, Ph.D., founder of Kinsey Consulting Services, is an executive coach, management consultant, and keynote speaker for corporations, associations, and government agencies. She is a faculty member for the Institute of Management Studies and has served as adjunct faculty at John F. Kennedy University in the International MBA program and at the University of California in the Executive Education Department. She is the author of The Nonverbal Advantage: Secrets and Science of Body Language at Work . For more information visit: www.silentlanguageofleaders.com


Table of Contents

Introduction: The Leadership-Body Language Connectionp. 1
1 Leadership at a Glancep. 13
Your Three Brainsp. 15
Wired for Body Languagep. 18
The Eye of the Beholderp. 20
Personal Curb Appealp. 21
Five Mistakes People Make Reading Your Body Languagep. 27
When Your Body Doesn't Match Your Wordsp. 32
The Body Language of a Great Leaderp. 34
2 Negotiationp. 35
Four Tips for Reading Body Languagep. 38
Are They with You or Against You?p. 42
Dealing with the Disengagedp. 53
Are They Bluffing?p. 54
Body Language Guidelines for Negotiatorsp. 57
3 Leading Changep. 67
This Is Your Brain on Changep. 68
The Body-Mind Connectionp. 73
Announcing Changep. 79
What Do People Want from You?p. 90
The Power of Empathyp. 91
4 Collaborationp. 93
The Universal Need for Collaborationp. 94
Wired to Connectp. 97
Six Body Language Tips for Inclusionp. 102
The Importance of How You Say What You Sayp. 108
Using Spacep. 111
Dress for Successp. 121
What Your Office Says About Youp. 123
Familiarity Breeds Collaborationp. 125
5 Communicating Virtually and Face-to-Facep. 127
Technology, the Great Enablerp. 129
Six Tips for a Conference Callp. 135
Important Tips for Videoconferencingp. 137
Technology Brings a New Range of Communication Optionsp. 138
What's So Great About Face-to-Face?p. 143
6 He Leads, She Leadsp. 151
The Neuroscience of Genderp. 152
Why Jane Doesn't Leadp. 155
Thirteen Gender-Based Differences in Nonverbal Communicationp. 159
Leadership Styles of Men and Womenp. 163
The Body Language of Male and Female Leadersp. 164
Body Language Tips for Male and Female Leadersp. 168
Men Are from Mars, Women Are from Venusp. 174
7 Working with Global Teamsp. 177
Culturep. 179
Cross-Cultural Body Languagep. 188
Lessons Learnedp. 193
8 International Body Languagep. 195
Greeting Behaviorsp. 200
Business Cardsp. 204
Timep. 206
Distance and Touchp. 211
Eye Contactp. 215
Seatingp. 217
Emotionsp. 221
Womenp. 225
Closing Words of Advicep. 226
9 The Nonverbal Future of Leadershipp. 237
All Generations Bring Changep. 238
The New Generation of Workersp. 240
Gen Y and the Future of Visual Technologyp. 242
The Future of Leadershipp. 248
Predictions for the Future of Body Languagep. 249
Acknowledgmentsp. 255
Notesp. 257
About the Authorp. 265
Indexp. 267
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