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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
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Searching... | 30000010263972 | BF637.N66 G664 2011 | Open Access Book | Book | Searching... |
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Summary
Summary
A guide for using body language to lead more effectively
Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders , Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age.
Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness Goman, a respected management coach, is widely considered as the expert in body language issues in the workplaceThe Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit--nonverbal skills--to improve their credibility and stay ahead of the curve.
Author Notes
Carol Kinsey Goman, Ph.D., founder of Kinsey Consulting Services, is an executive coach, management consultant, and keynote speaker for corporations, associations, and government agencies. She is a faculty member for the Institute of Management Studies and has served as adjunct faculty at John F. Kennedy University in the International MBA program and at the University of California in the Executive Education Department. She is the author of The Nonverbal Advantage: Secrets and Science of Body Language at Work . For more information visit: www.silentlanguageofleaders.com
Table of Contents
Introduction: The Leadership-Body Language Connection | p. 1 |
1 Leadership at a Glance | p. 13 |
Your Three Brains | p. 15 |
Wired for Body Language | p. 18 |
The Eye of the Beholder | p. 20 |
Personal Curb Appeal | p. 21 |
Five Mistakes People Make Reading Your Body Language | p. 27 |
When Your Body Doesn't Match Your Words | p. 32 |
The Body Language of a Great Leader | p. 34 |
2 Negotiation | p. 35 |
Four Tips for Reading Body Language | p. 38 |
Are They with You or Against You? | p. 42 |
Dealing with the Disengaged | p. 53 |
Are They Bluffing? | p. 54 |
Body Language Guidelines for Negotiators | p. 57 |
3 Leading Change | p. 67 |
This Is Your Brain on Change | p. 68 |
The Body-Mind Connection | p. 73 |
Announcing Change | p. 79 |
What Do People Want from You? | p. 90 |
The Power of Empathy | p. 91 |
4 Collaboration | p. 93 |
The Universal Need for Collaboration | p. 94 |
Wired to Connect | p. 97 |
Six Body Language Tips for Inclusion | p. 102 |
The Importance of How You Say What You Say | p. 108 |
Using Space | p. 111 |
Dress for Success | p. 121 |
What Your Office Says About You | p. 123 |
Familiarity Breeds Collaboration | p. 125 |
5 Communicating Virtually and Face-to-Face | p. 127 |
Technology, the Great Enabler | p. 129 |
Six Tips for a Conference Call | p. 135 |
Important Tips for Videoconferencing | p. 137 |
Technology Brings a New Range of Communication Options | p. 138 |
What's So Great About Face-to-Face? | p. 143 |
6 He Leads, She Leads | p. 151 |
The Neuroscience of Gender | p. 152 |
Why Jane Doesn't Lead | p. 155 |
Thirteen Gender-Based Differences in Nonverbal Communication | p. 159 |
Leadership Styles of Men and Women | p. 163 |
The Body Language of Male and Female Leaders | p. 164 |
Body Language Tips for Male and Female Leaders | p. 168 |
Men Are from Mars, Women Are from Venus | p. 174 |
7 Working with Global Teams | p. 177 |
Culture | p. 179 |
Cross-Cultural Body Language | p. 188 |
Lessons Learned | p. 193 |
8 International Body Language | p. 195 |
Greeting Behaviors | p. 200 |
Business Cards | p. 204 |
Time | p. 206 |
Distance and Touch | p. 211 |
Eye Contact | p. 215 |
Seating | p. 217 |
Emotions | p. 221 |
Women | p. 225 |
Closing Words of Advice | p. 226 |
9 The Nonverbal Future of Leadership | p. 237 |
All Generations Bring Change | p. 238 |
The New Generation of Workers | p. 240 |
Gen Y and the Future of Visual Technology | p. 242 |
The Future of Leadership | p. 248 |
Predictions for the Future of Body Language | p. 249 |
Acknowledgments | p. 255 |
Notes | p. 257 |
About the Author | p. 265 |
Index | p. 267 |