Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000000096929 | HF5547.5.H57 1985 | Open Access Book | Book | Searching... |
Searching... | 30000003411703 | HF5547.5.H57 1985 | Open Access Book | Book | Searching... |
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Summary
Summary
Using a behaviorial rather than technical approach, discusses the social and organizational nature of information processing systems in the office. Evaluates models and methodologies of office automation in detail. Discusses forms of technology, present and future, and gives a detailed analysis of office activities, semantics, and modelling.
Reviews 1
Choice Review
Hirschleim uses a somewhat complex writing style often clouded by abrupt references to supporting research to develop his premise: social aspects of technology, not technical, are responsible for the effects of technology; and for office information systems to succeed a more social view must be taken. The major strength of the work is its thorough coverage of research on the social issues relevant to office systems, which Hirschleim relies heavily upon to support his thesis. Other strengths of the work are the extensive reference lists at chapter ends, which allow readers to examine related topics in greater depth, and the author's suggestions for further research, which are often omitted in other works. A distinct weakness of the volume lies in the use of graphic aids; the majority of graphic presentations lack a complete discussion or tie to the topic being discussed. Many of these exhibits are referenced to other works and presumably the reader must go to that reference for explanation. Another weakness of the book is the lack of a balanced approach to office systems as presented by Don Tapscott, Office Automation: A User-Driven Method (CH, Jun '83) or Susan Curran and Horace Mitchell, Office Automation (CH, Mar '83). Hirschleim's outline of office systems includes historical background as well as an appraisal of changes now taking place, but his outline is limited to the social perspective; technical aspects are left for other authors. Recommended for graduate students and faculty who desire a comprehensive discussion of the social and human perspective applied to information systems.-R.J. Olney, Southwest Texas State University
