Business psychology & organisational behavior : a student's handbook

Title:

Personal Author:

McKenna, Eugene F.

Edition:

3rd ed.

Publication Information:

East Sussex, U.K. : Psychology Press, 2000

ISBN:

9780863776670

Subject Term:

Psychology, Industrial

Organisational behaviour

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010075783	HF5548.8 M53 2000	Open Access Book	Book	Searching... Unknown

This third edition of our best-selling text for students of business psychology and organisational behaviour has been revised to reflect recent theory and research and the needs of modern courses. Additional material has been added on important topics, such as:

* historical perspectives in psychology and organisational behaviour
* cross-cultural issues
* diversity
* ethics, personality and psychological testing and emotional intelligence
* innovation, new forms of organisation, teambuilding and organisational citizenship
* intuition in decision-making, training and development
* the influence of genetics and emotion.

Business Psychology and Organisational Behaviour is a comprehensive textbook for students, with a range of helpful features including: chapter summaries, questions, learning objectives and a comprehensive bibliography. It can also be used as a reference resource for professionals in practice.

Author Notes

Dr. Eugene McKenna, Professor Emeritus, University of East London, is a practising Chartered Psychologist and Fellow of the British Psychological Society

Reviews 1

Choice Review

McKenna, from the UK, writes for those studying industrial psychology, or organizational behavior (if the student has a nonpsychology background). This book is replete with cartoons, diagrams (no photographs), chapter summaries, and a list of discussion questions at the end of each chapter, as well as thorough author and subject indexes. The strengths of this book are that the author has done a fine job in presenting a comprehensive and clear review of most of the relevant topics in such subject areas. Nevertheless, there are several reasons to hesitate before purchasing the book: for the price of $90.00, one could instead purchase some badly needed reference works in the field or a subscription to some practitioner journals. Another thing to remember: this book's first edition Psychology in Business (1987) does not warrant replacement.

Acknowledgements	p. xiv
Preface	p. xv
List of figures and tables	p. xvi
Figure and table acknowledgements	p. xx
Part 1 Perspectives and Enquiry
1. Historical influences and research methodology	p. 3
Learning objectives	p. 4
Introduction	p. 4
Nature of psychological perspective	p. 4
Nature of organisational behaviour	p. 6
Historical perspective	p. 6\|.3
Summary	p. 22
Questions	p. 23
Part 2 The Individual
2. Personality	p. 27
Learning objectives	p. 28
Definition	p. 28
Research approaches	p. 29
Psychoanalytical perspective	p. 30
Projective tests	p. 35
Role playing or visualisation	p. 36
Trait perspective	p. 38
Personality testing	p. 41
Type perspective	p. 50
Psychographics	p. 60
Interpersonal perspective	p. 61
Behavioural perspective	p. 65
Social context	p. 68
Cognitive perspective	p. 69
Summary	p. 72
Questions	p. 74
3. Intelligence	p. 75
Learning objectives	p. 76
Models of intelligence	p. 76
Measurement of intelligence	p. 81
Mediating influences	p. 84
Aptitude and achievement tests	p. 85
Summary	p. 86
Questions	p. 87
4. Motivation and job design	p. 88
Learning objectives	p. 89
Definition	p. 89
Frustration	p. 91
Need theories	p. 92
Cognitive theories	p. 100
Integration of motivation theories	p. 112
Problems with motivation	p. 114
Culture and motivation	p. 116
Job design	p. 116
Summary	p. 128
Questions	p. 129
5. Perception and communication	p. 130
Learning objectives	p. 131
Stimulus	p. 131
The senses	p. 132
Attention (selective perception)	p. 141
Perceptual organisation	p. 149
Perceptual interpretation	p. 156
Person perception	p. 157
Communication processes	p. 165
Summary	p. 178
Questions	p. 179
6. Learning and memory	p. 180
Learning objectives	p. 181
Learning	p. 181
Classical conditioning	p. 182
Operant conditioning	p. 185
Programmed learning	p. 191
Behaviour modification	p. 191
Cognitive learning	p. 199
Memory	p. 200
Transfer of learning (training)	p. 209
Summary	p. 210
Questions	p. 211
7. Human information processing and decision making	p. 212
Learning objectives	p. 213
Human information processing	p. 213
Approaches to information processing	p. 215
Decision making	p. 218
Individual and organisational influences	p. 233
Summary	p. 244
Questions	p. 245
8. Attitudes, job satisfaction, and commitment	p. 246
Learning objectives	p. 247
Definition	p. 247
Values	p. 248
Attitude formation	p. 252
Functions of attitudes	p. 253
Prejudice	p. 254
Attitude change	p. 257
Attitude measurement	p. 269
Attitudes and behaviour	p. 273
Job satisfaction	p. 276
Organisational commitment	p. 282
Summary	p. 283
Questions	p. 284
Part 3 The Group
9. Groups	p. 289
Learning objectives	p. 290
Definition	p. 290
Types of group	p. 290
Characteristics of groups	p. 291
Reasons for joining groups	p. 304
Group processes	p. 305
Summary	p. 325
Questions	p. 326
10. Teambuilding	p. 327
Learning objectives	p. 328
Definition	p. 328
Types of teams	p. 329
Teambuilding models	p. 333
Project teams	p. 340
Management team development	p. 341
Diversity in teams	p. 347
Leadership in teams	p. 348
Contextual factors	p. 350
Summary	p. 350
Questions	p. 351
11. Leadership and management style	p. 352
Learning objectives	p. 353
Leadership versus management	p. 353
Traits, personal characteristics, and skills	p. 355
Behavioural style	p. 357
Contingency theories	p. 366
Contemporary trends	p. 383
Summary	p. 388
Questions	p. 388
12. Power, politics, and conflict	p. 390
Learning objectives	p. 391
Definition	p. 391
Power	p. 391
Politics	p. 400
Conflict	p. 407
Summary	p. 416
Questions	p. 417
Part 4 The Organisation
13. Organisational structure and design	p. 421
Learning objectives	p. 422
Definition and common characteristics	p. 422
Formal and informal organisations	p. 425
The nature of bureaucratic organisation	p. 426
Contingency factors	p. 438
Socio-technical systems	p. 457
Emerging organisational forms	p. 458
Summary	p. 467
Questions	p. 468
14. Organisational culture	p. 469
Learning objectives	p. 470
Definition	p. 470
Types of culture	p. 471
Dimensions of organisational culture	p. 473
Framework of analysis	p. 474
Development of culture	p. 481
Benefits of culture	p. 484
International comparisons	p. 489
Comment	p. 494
Summary	p. 496
Questions	p. 497
15. Organisational change and development	p. 498
Learning objectives	p. 499
Organisational change	p. 499
Resistance to organisational change	p. 500
Organisational development	p. 509
Development techniques and interventions	p. 510
Overall evaluation of organisational development	p. 518
Summary	p. 520
Questions	p. 520
Part 5 Management and Organisational Issues
16. Human resources practices: Selection and appraisal	p. 523
Learning objectives	p. 524
Human resource management	p. 524
Personnel selection	p. 525
Performance appraisal	p. 537
Summary	p. 551
Questions	p. 552
17. Human resources practices: Rewards, training, and development	p. 554
Learning objectives	p. 555
Rewards	p. 555
Employee training	p. 569
Training process	p. 572
Summary	p. 593
Questions	p. 594
18. Health and work: Stress	p. 595
Learning objectives	p. 596
Definition	p. 596
Stressors	p. 601
Suggested remedies for stress	p. 621
Summary	p. 630
Questions	p. 630
References	p. 631
Author index	p. 680
Subject index	p. 692

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