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Cover image for Operations analysis using Microsoft Excel
Title:
Operations analysis using Microsoft Excel
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Publication Information:
Australia : Duxbury Thomson Learning, 2001
ISBN:
9780534517397

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30000004847194 HF5548.4.M523 W44 2001 Open Access Book Book
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30000005038892 HF5548.4.M523 W44 2001 Open Access Book Book
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Summary

Summary

This new text is intended for courses in operations management and management science, with business statistics as a prerequisite. The authors offer practical approaches to managerial decision-making using spreadsheets and step-by-step instructions to present realistic operations management problems that reflect overall organizational issues and integrate other functional areas such as marketing and finance.Perfect as a supplement to any operations management or management science text, students need only posses a familiarity with Microsoft Excel in order to learn both basic and advanced techniques.


Table of Contents

1 Creative Operations Management Problem Solving: A Decision-Making Approachp. 1
1.1 Managerial Decision Makingp. 1
1.2 The Intelligence Phase of the Decision-Making Processp. 4
1.3 The Design Phase of the Decision-Making Processp. 10
1.4 The Choice Phase of the Decision-Making Processp. 14
1.5 An Example: Jackets versus Scrap at the UNEEDA Corporationp. 16
1.6 Concluding Commentsp. 25
Exercisesp. 25
2 Forecastingp. 27
2.1 Forecasting at the LastEver Corporationp. 28
2.2 Patterns of Datap. 33
2.3 Forecasting Approachesp. 42
2.4 Time Series Analysisp. 44
2.5 Concluding Commentsp. 56
Exercisesp. 56
3 Advanced Forecastingp. 59
3.1 Extrapolation from the Pastp. 59
3.2 Regression Analysisp. 63
3.3 Cyclical and Seasonal Issuesp. 71
3.4 Concluding Commentsp. 81
Exercisesp. 81
4 Planning Modelsp. 85
4.1 The Basic Planning Problemp. 85
4.2 The Basic Pricing Problemp. 87
4.3 Nonlinear Cost and Demand Functionsp. 91
4.4 Preparing a Five-Year Planp. 96
4.5 The Impact of Pricingp. 97
4.6 Concluding Commentsp. 99
Exercisesp. 100
5 Aggregate Planning and Learning Curvesp. 103
5.1 The Nature of Aggregate Planningp. 103
5.2 Tradeoffs between Production and Inventoryp. 103
5.3 Learning Curvesp. 110
5.4 Concluding Commentsp. 112
Exercisesp. 113
6 Inventoryp. 117
6.1 Why Hold Inventory?p. 117
6.2 The Cost of Inventoryp. 118
6.3 Cyclic Inventory Controlp. 119
6.4 The Economic Order Quantity Modelp. 123
6.5 What-If Scenariosp. 126
6.6 EOQ Model with Price Breaksp. 130
6.7 Economic Production Lot Size Modelp. 132
6.8 Single-Period Models with Probabilistic Demandp. 136
6.9 Multi-Period Models with Probabilistic Demandp. 144
6.10 Concluding Commentsp. 149
Exercisesp. 150
7 Material Requirements Planningp. 153
7.1 Where MRP Fits Inp. 153
7.2 Master Production Schedulep. 155
7.3 Bill of Materialsp. 158
7.4 A Simple MRP Examplep. 162
7.5 Rolling the MRP Schedulep. 163
7.6 Adding Allocated Inventory and Safety Stockp. 165
7.7 A More Complex MRP Examplep. 166
7.8 Dealing with Multiple Productsp. 168
7.9 Problems at Central Products Incorporatedp. 171
7.10 Concluding Commentsp. 176
Exercisesp. 177
8 Quality: Monitoring Processes Using Chartsp. 181
8.1 Monitoring Processes by Charts: Looking at the Datap. 181
8.2 Mean Chartsp. 183
8.3 The Run Chartp. 186
8.4 The R (Range) Chartp. 186
8.5 Standard Deviation Chartsp. 189
8.6 Using These Chartsp. 189
8.7 Control Charts for Attribute Datap. 191
8.8 Other Quality Control Chartsp. 194
8.9 Concluding Commentsp. 197
Exercisesp. 197
9 Machine Replacement and Maintenancep. 199
9.1 Machine Replacement Decisionsp. 199
9.2 Machine Maintenance Decisionsp. 206
9.3 Group Maintenance Decisionsp. 211
9.4 Concluding Commentsp. 214
Exercisesp. 214
10 Project Managementp. 217
10.1 The Projectp. 217
10.2 The Professorp. 219
10.3 Network Diagramsp. 219
10.4 Probabilitiesp. 224
10.5 Crunchingp. 229
10.6 Concluding Commentsp. 234
Exercisesp. 235
11 Facility Location Decisionsp. 237
11.1 Factor Weightingp. 237
11.2 Center-of-Gravity Methodp. 240
11.3 Cost-Volume Analysisp. 242
11.4 Concluding Commentsp. 244
Exercisesp. 245
12 Risk Analysis and Simulationp. 247
12.1 Problems Where Uncertainty Is Importantp. 247
12.2 Working the Cough Drop Problemp. 252
12.3 Generating Random Numbersp. 259
12.4 Break-Even Analysis under Uncertainty: A Case Studyp. 269
12.5 The Farmer's Problem: Dependent Random Variablesp. 274
12.6 Concluding Commentsp. 277
Exercisesp. 277
13 Simulating Operations Management Processesp. 279
13.1 The Network-Flow Production Processp. 280
13.2 The Matchstick Shuffling Systemp. 280
13.3 The Copy Machine Problemp. 288
13.4 Why Projects Are Latep. 297
13.5 The Single Station Systemp. 300
13.6 Concluding Commentsp. 304
Exercisesp. 304
14 Resource Allocation: Applied Constraint Managementp. 307
14.1 Making Mathematical Programming Relevant for Operations Managementp. 307
14.2 A Production Planning Support Systemp. 308
14.3 A Transportation Problemp. 317
14.4 Concluding Commentsp. 321
Exercisesp. 321
Appendix A Using Excelp. 323
Appendix B The Modelsp. 355
For Further Readingp. 367
Indexp. 368
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