Yihua Sheng and J. Michael Pearson and Leon CrosbyRam S. Sriram and Gopal V. Krishnan and Kam-Wah LaiRebecca Angeles and Ravinder NathJanya J. McGill and Jane E. Klobas and Valerie J. HobbsLei-da Chen and Steve Haney and Alex Pandzik and John Spigarelli and Chris JessemanIftikhar U. Sikder and Aryya GangopadhyayLucila Perez and Michel Plaisent and Prosper Bernard and Lassana MaguiragaMark I. HwangChung S. Kim and Dane K. PetersonSaonee Sarker and Joseph S. Valacich and Suprateek SarkerTodd J. Hostager and Scott W. Lester and Kathryn J. Ready and Marilyn BergmannVijay K. Khandelwal and Petter GottschalkNurit L. Friedman and Nava PliskinJohn D. Wells and Traci J. HessKristina Setzekorn and Vijayan Sugumaran and Naina PatnayakuniGary BakerMark T. Dishaw and Diane M. Strong

Preface	p. vi
Chapter I. An Empirical Examination of the Impact Organizational Culture Has on Employees' Computer Self-Efficacy	p. 1
Chapter II. Information Systems Expenditures and Firm Value: Further Evidence from Financial Services Industry	p. 29
Chapter III. Electronic Supply Chain Partnerships: Reconsidering Relationship Attributes in Customer-Supplier Dyads	p. 43
Chapter IV. Perceptions, User Satisfaction and Success: Testing the DeLone and McLean Model in the User Developed Application Domain	p. 87
Chapter V. A Qualitative Study of Small Business Internet Commerce: Critical Success Factors and Challenges	p. 117
Chapter VI. Collaborative Decision Making in Web-Based GIS	p. 147
Chapter VII. Novice's Performance and Satisfaction Improvement Through Expert Decision Support Usage	p. 163
Chapter VIII. A Knowledge Base for Information Systems Success Research	p. 183
Chapter IX. A Comparison of the Perceived Importance of Information Systems Development Strategies by Developers from the United States and Korea	p. 197
Chapter X. Virtual Team Trust: Instrument Development and Validation in an IS Educational Environment	p. 218
Chapter XI. Matching Facilitator Style and Agenda Structure in Group Support Systems: Effects on Participant Satisfaction and Group Output Quality	p. 242
Chapter XII. Information Technology Support for Interorganizational Knowledge Transfer: An Empirical Study of Law Firms in Norway and Australia	p. 262
Chapter XIII. Demonstrating Value-Added Utilization of Existing Databases for Organizational Decision-Support	p. 275
Chapter XIV. Understanding Decision-Making in Data Warehousing and Related Decision Support Systems: An Explanatory Study of Customer Relationship Management Application	p. 294
Chapter XV. A Comparison of Implementation Resistance Factors for DMSS Versus Other Information Systems	p. 315
Chapter XVI. The Effects of Synchronous Collaborative Technologies on Decision Making: A Study of Virtual Teams	p. 333
Chapter XVII. The Effect of Task and Tool Experience on Maintenance CASE Tool Usage	p. 353
About the Authors	p. 372
Index	p. 383