Title:
Interpersonal skills for hospitality management
Personal Author:
Series:
Chapman & Hall series in tourism and hospitality management
Publication Information:
London : Chapman & Hall, 1995
Physical Description:
210 p. : ill. ; 25 cm.
ISBN:
9780412573309
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010204888 | TX911.3.M27 C52 1995 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Interpersonal Skills for Hospitality Management explains the practice and theory of basic self-presentation and social-interaction skills as well as the higher-level skills of leadership, group dynamics, negotiation and conflict resolution.
