Title:
Service intelligence : improving your bottom line with the power of IT service management
Personal Author:
Publication Information:
Upper Saddle River, NJ : Prentice Hall, c2012
Physical Description:
xi, 184 p. : ill. ; 24 cm.
ISBN:
9780132692076
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 35000000000266 | HD9696.67.A2 T39 2012 | Open Access Book | Book | Searching... |
Searching... | 30000010290678 | HD9696.67.A2 T39 2012 | Open Access Book | Book | Searching... |