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Cover image for Web 2.0 : a strategy guide : business thinking and strategies behind successful web 2.0 implementations
Title:
Web 2.0 : a strategy guide : business thinking and strategies behind successful web 2.0 implementations
Personal Author:
Publication Information:
Sebastopol, CA : O'Reilly Media, 2008
Physical Description:
xxii, 243 p. : ill. ; 23 cm.
ISBN:
9780596529963

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30000010221647 HD30.2 S585 2008 Open Access Book Book
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Summary

Summary

Web 2.0 makes headlines, but how does it make money? This concise guide explains what's different about Web 2.0 and how those differences can improve your company's bottom line. Whether you're an executive plotting the next move, a small business owner looking to expand, or an entrepreneur planning a startup, Web 2.0: A Strategy Guide illustrates through real-life examples how businesses, large and small, are creating new opportunities on today's Web.



This book is about strategy. Rather than focus on the technology, the examples concentrate on its effect. You will learn that creating a Web 2.0 business, or integrating Web 2.0 strategies with your existing business, means creating places online where people like to come together to share what they think, see, and do. When people come together over the Web, the result can be much more than the sum of the parts. The customers themselves help build the site, as old-fashioned "word of mouth" becomes hypergrowth.



Web 2.0: A Strategy Guide demonstrates the power of this new paradigm by examining how:



Flickr, a classic user-driven business, created value for itself by helping users create their own value Google made money with a model based on free search, and changed the rules for doing business on the Web-opening opportunities you can take advantage of



Social network effects can support a business-ever wonder how FaceBook grew so quickly? Businesses like Amazon tap into the Web as a source of indirect revenue, using creative new approaches to monetize the investments they've made in the Web



Written by Amy Shuen, an authority on Silicon Valley business models and innovation economics, Web 2.0: A Strategy Guide explains how to transform your business by looking at specific practices for integrating Web 2.0 with what you do. If you're executing business strategy and want to know how the Web is changing business, this book is for you.


Author Notes

Amy Shuen is an internationally recognized authority on Silicon Valley business models and innovation economics, frequent speaker at industry conferences and venture capital events, and an award-winning strategy researcher. She's taught high tech entrepreneurship, strategy and venture finance to MBAs, technical professionals and executives at Wharton UPenn, Haas school of Business at UC Berkeley, San Jose State University, CEIBS (China Europe International Business SChool) and Ecole des Ponts and Ecole Polytechnique (France).


Table of Contents

Forewordp. ix
Prefacep. xi
Chapter 1 Users Create Valuep. 1
Flickr and Collective User Valuep. 2
Six Ways Flickr Created User Value Through Interactionp. 9
Why Sharing Can Be Profitablep. 14
Flickr's Cost Driversp. 18
Calculating Company Valuep. 21
Looking Back: Netflix's Different Challengesp. 24
Lessons Learnedp. 32
Questions to Askp. 36
Chapter 2 Networks Multiply Effectsp. 39
Web-Enabled Online Network Effectsp. 41
N-Sided Marketsp. 43
Google's Combination of Network Effectsp. 47
The Ups and Downs of Positive Feedbackp. 59
Lessons Learnedp. 64
Questions to Askp. 66
Chapter 3 People Build Connectionsp. 69
Social Roles: Online and Offlinep. 71
How Online Changes Social Networkingp. 73
How Many Customers and How Quickly?p. 77
LinkedIn: The Rolodex Moves Onlinep. 83
Facebook: Introduce Yourself Onlinep. 89
Lessons Learnedp. 99
Questions to Askp. 103
Chapter 4 Companies Capitalize Competencesp. 107
External and Internal Forcesp. 110
Developing Dynamic Capabilities: Before the Webp. 110
From Online Syndication to Competence Syndicationp. 112
Lessons Learnedp. 125
Questions to Askp. 126
Chapter 5 New Recombines with Oldp. 129
Styles of Innovationp. 129
Integrating Ecosystems: Apple's iPodp. 142
Working with the Carriers: Jajahp. 148
More Recombinant Innovation: The iPhonep. 151
Lessons Learnedp. 153
Questions to Askp. 154
Chapter 6 Businesses Incorporate Strategiesp. 157
Five Steps to Web 2.0p. 157
Building Web 2.0 Business Plansp. 164
Look Around While Moving Forwardp. 172
End Notesp. 175
Bibliographyp. 215
Indexp. 237
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