Title:
Mengukur kepuasan pelanggan dan kakitangan organisasi dengan menggunakan model balanced scorecard
Personal Author:
Publication Information:
Skudai : Universiti Teknologi Malaysia, 2005
DSP_DISSERTATION:
Thesis (Sarjana Sains (Pengurusan Fasiliti)) - Universiti Teknologi Malaysia, 2005
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010057003 | HF5414.335 Z35 2005 | Closed Access Thesis | UTM Master Thesis (Closed Access) | Searching... |
