Fire department interview tactics

Title:

Personal Author:

Mahoney, Gene, 1923-

Publication Information:

Clifton Park, NY : Thomson Delmar Learning, 2007

ISBN:

9781418030049

Subject Term:

Fire prevention -- Vocational guidance

Employment interviewing

Fire fighters -- Employment

Employment portfolios

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010125277	TH9119 M33 2007	Open Access Book	Book	Searching... Unknown

Actively participate in each phase of the interview process outlined in this book and you'll be on your way to achieving success on your fire department interview Focused on both the entrance, as well as the promotional interview, this training manual features a thorough explanation of the fire department oral interview process -- from the examination announcement and eligibility list to resume guidelines and post-interview procedures. Helpful methods for fielding firefighting questions and developing problem-solving skills are also highlighted. A valuable practice section at the end of the book arms readers with the "do's" and "don'ts" they need to make a good first impression while avoiding common pitfalls during the interview process.

Preface	p. IX
About the Author	p. XI
Acknowledgments	p. XIII
Chapter 1 The Examination Process
Learning Objectives	p. 1
Introduction	p. 1
The Civil Service System	p. 2
The Hiring Process	p. 2
The Examination Announcement	p. 3
The Examination Bulletin	p. 5
Minimum Qualifications	p. 8
Last Date to File	p. 8
Date of Examination	p. 9
Duties	p. 9
Desirable Qualifications	p. 9
Selection Process	p. 9
Establishing an Eligible List	p. 16
Final Grade	p. 17
The Eligible List	p. 17
The Appointment Procedure	p. 18
Rule of Three	p. 19
Rule of One	p. 19
Open Rule	p. 20
Tier System	p. 20
The Probationary Period	p. 21
Tenure	p. 21
Summary	p. 22
Review Questions	p. 22
Chapter 2 Before the Interview
Learning Objectives	p. 24
Introduction	p. 24
Learn the Duties and Responsibilities of the Position	p. 25
Examples of the Duties of a Firefighter	p. 25
Examples of the Duties of a Company Officer	p. 29
Learning by Listening and Observing	p. 34
Learn the Qualifications for the Position	p. 35
Know the Department	p. 36
A Participation Assignment for Entry-Level Firefighter Candidates	p. 38
A Participation Assignment for Company Officer Candidates	p. 39
Learn to Present Yourself Effectively	p. 40
Summary	p. 43
Review Questions	p. 43
Chapter 3 The First Impression: Applications and Resumes
Learning Objectives	p. 45
Introduction	p. 45
The Application	p. 45
Resumes	p. 47
Critical Points to a Good Resume	p. 48
Common Resume Errors	p. 51
Entry-Level Position	p. 52
Company Officer Candidates	p. 52
Resume Guidelines for the Position of Entry-Level Firefighter	p. 53
Resume Guidelines for the Position of Company Officer	p. 55
Submitting Your Resume	p. 57
Summary	p. 58
Review Questions	p. 58
Chapter 4 The Interview Process
Learning Objectives	p. 59
Introduction	p. 59
Objective of the Interview	p. 60
Receiving Notice	p. 61
Reporting for the Interview	p. 62
Waiting	p. 63
Length of the Interview	p. 64
Types of Boards	p. 67
Briefing the Board	p. 69
Determining a Grade	p. 72
What the Board Knows About Candidates	p. 74
Line of Questioning	p. 74
Termination of the Interview	p. 75
Post-Interview Procedures	p. 76
Receiving Notice	p. 76
The Protest Period	p. 76
Pre-Appointment Interview	p. 77
Summary	p. 77
Review Questions	p. 78
Chapter 5 Answering Questions
Learning Objectives	p. 79
Introduction	p. 79
Fielding Questions	p. 80
Dos and Don'ts	p. 81
Dos	p. 81
Don'ts	p. 82
Summary	p. 84
Review Questions	p. 85
Chapter 6 Opening Questions
Learning Objectives	p. 86
Introduction	p. 86
Why Do You Want to be a Firefighter? A Company Officer?	p. 87
What Makes You Think You Are Qualified to Be a Company Officer?	p. 91
An Oral Interview Preparation Assignment for All Candidates	p. 97
Summary	p. 98
Review Questions	p. 98
Chapter 7 Problem-Solving Questions
Learning Objectives	p. 100
Introduction	p. 100
Typical Problem-Solving Questions	p. 101
Developing Problem-Solving Skills	p. 104
Practice Problems for Entry-Level Firefighter Candidates	p. 104
Practice Problems for Company Officer Candidates	p. 106
Summary	p. 108
Review Questions	p. 108
Chapter 8 Personnel Problems
Learning Objectives	p. 109
Introduction	p. 109
Reporting the Wrongdoing of Others	p. 110
Confronting the Wrongdoer	p. 110
Theft	p. 111
Gambling	p. 112
Disciplinary Action	p. 113
Informational Summary of Personnel Problems	p. 114
Developing Problem-Solving Skills Involving Personnel Problems	p. 114
Practice Problems for Entry-Level Firefighter Candidates	p. 115
Practice Problems for Company Officer Candidates	p. 117
Summary	p. 120
Review Questions	p. 121
General Questions	p. 121
Company Officer Candidate Questions	p. 121
Chapter 9 Fire-Fighting Questions
Learning Objectives	p. 122
Introduction	p. 122
Take Command	p. 124
Initial Report	p. 126
Fireground Objectives to Be Performed	p. 127
Estimating the Number of Companies Needed	p. 128
Directing Incoming Companies	p. 131
Requesting Additional Companies	p. 132
Unusual Situations	p. 132
Developing a Thought Process for Answering Fire-Fighting Questions	p. 133
Practice Problems	p. 133
Summary	p. 139
Chapter 10 Practice, Practice, and Practice
Learning Objectives	p. 141
Introduction	p. 141
Tools Required for Practicing	p. 142
Methods of Practicing	p. 142
Individual Practice	p. 142
Makeup Oral Board Practice	p. 145
Mock Oral Board Practice	p. 145
When Should I Start Practicing?	p. 147
Entry-Level Firefighter Questions	p. 147
Company Officer Candidate Questions	p. 150
Summary	p. 152
Glossary	p. 153
Index	p. 157

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