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Cover image for Managing difficult interactions : expert solutions to everyday challenges

Managing difficult interactions : expert solutions to everyday challenges

Format:

Call Number

HD42 M33 2008

Publisher

Harvard Business School Press,

Publication Date

2008

ISBN

9781422125083

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2.

Cover image for The art of constructive confrontation : how to achieve more accountability with less conflict

The art of constructive confrontation : how to achieve more accountability with less conflict

by

Hoover, John, 1952-

Author

Hoover, John, 1952-, DiSilvestro, Roger, 1947-

Format:

Call Number

HF5549.5.C6 H66 2005

Publisher

John Wiley & Sons,

Publication Date

2005

ISBN

9780471718536

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3.

Cover image for Crucial confrontations : tools for resolving broken promises, violated expectations and bad behavior

Crucial confrontations : tools for resolving broken promises, violated expectations and bad behavior

by

Patterson, Kerry, 1946-

Author

Patterson, Kerry, 1946-

Format:

Call Number

HM1121 C78 2005

Publisher

McGraw-Hill,

Publication Date

2005

ISBN

9780071446525

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