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Summary
Summary
In an era of accelerating change in the world economy, services are assuming greater importance for the economies of both developed and developing countries. As technological developments allow increasing tradeability of services, huge global firms are offering services across national boundaries. This important book explores the global impact of this economic phenomenon from both empirical and theoretical perspectives.
Author Notes
Yair Aharoni is Director of the College of Management, Tel Aviv, and author of Coalitions and Competition: The Globalization of Professional Business Services (Routledge, 1993).
Lilach Nachum is Senior Research Fellow at ESRC Centre for Business Research, Cambridge University. She is author of The Origins of the International Competitiveness of Firms.
Table of Contents
| 1 Introduction | p. 1 |
| Part I The Globalization of Service Industries | p. 23 |
| 2 Foreign Direct Investment in Services | p. 25 |
| 3 Developing Regulatory Disciplines in Professional Services | p. 52 |
| Part II Theory | p. 73 |
| 4 FDI, the Location Advantages of Countries and the Competitiveness of Tncs | p. 75 |
| 5 History and Contingency in International Accounting Firms | p. 93 |
| References | p. 122 |
| 6 The Role of Reputation in Global Professional Business Services | p. 125 |
| 7 The Globalization Ofprofessional Business Service Firms | p. 142 |
| 8 Enforcement and Appropriation of Music Intellectual Property Rights in Global Markets | p. 163 |
| 9 International Franchising | p. 197 |
| References | p. 213 |
| 10 Knowledge Creation and Transfer in Global Service Firms | p. 217 |
| Part III Case Studies | p. 233 |
| 11 Global Competition in Industrial Services | p. 235 |
| 12 International Alliances in Service Business | p. 258 |
| 13 DHL Worldwide Express | p. 284 |
| References | p. 295 |
| References | p. 317 |
| 15 The Search for Core Competencies in a Service Multinational | p. 320 |
| References | p. 333 |
| Index | p. 334 |
