Living service : how to deliver the service of the future today

Title:

Personal Author:

Publication Information:

Harlow, England : FT Press, 2008

Physical Description:

xiv, 162 p. : ill. ; 24 cm.

ISBN:

9780273715351

Subject Term:

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Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010184426	HF5415.5 S545 2008	Open Access Book	Book	Searching... Unknown