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Cover image for Strategic marketing : for educational institutions
Title:
Strategic marketing : for educational institutions
Personal Author:
Edition:
2nd ed.
Publication Information:
Englewood Cliffs, NJ : Prentice-Hall, 1995
ISBN:
9780136689898
Added Author:

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Library
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Call Number
Material Type
Item Category 1
Status
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30000000090047 LB2847.K67 1995 Open Access Book Book
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30000005028729 LB2847.K67 1995 Open Access Book Book
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Summary

Summary

This book reflects a strategic planning perspective and is sequenced to provide readers with a cumulative understanding of marketing and ability to apply these ideas directly to their own educational institutions.


Table of Contents

1 The Education Marketplace
2 Providing Quality Service, Value, and Customer Satisfaction
3 Identifying and Researching Marketing Issues
4 The Marketing Planning Process
5 Analyzing and Adapting to the Environment
6 Defining Institutional Resources and Direction
7 Formulating Market Strategy
8 Measuring and Forecasting Market Size
9 Segmenting, Selecting, and Appealing to Markets
10 Understanding Consumers
11 Designing Educational Programs
12 Pricing Educational programs
13 Delivering Educational Programs and Services
14 Communicating with Markets
15 Attracting and Retaining Students
16 Attracting Resources
17 Evaluating Marketing Performance
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