Title:
Operations management : contemporary concepts and cases
Personal Author:
Edition:
4th ed.
Publication Information:
New York : McGraw-Hill, 2008
Physical Description:
xv, 528 p. : ill. (some col.), map ; 26 cm.
ISBN:
9780071263863
Subject Term:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010207113 | TS155 S336 2008 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
This text presents a number of case studies in operations management of varying length and rigor with several of the cases originating from Harvard and Darden. The book employs a cross-functional perspective, appealing to non-majors and those taking an MBA level course in operations management.
Table of Contents
Part 1 Introduction |
1 The Operations Function |
2 Operations and Supply Chain Strategy |
3 Product Design |
Part 2 Process Design |
4 Process Selection |
5 Service Process Design |
6 Choice of Technology |
7 Process-Flow Analysis |
Part 3 Quality |
8 Managing Quality |
9 Quality Control and Improvement |
Part 4 Capacity and Scheduling |
10 Supply Chain Management |
11 Forecasting |
12 Facilities and Aggregate Planning |
13 Scheduling Operations |
14 Project Scheduling |
Part 5 Inventory |
15 Inventory |
16 Materials Requirement Planning |
17 JIT and Lean Thinking Cases |