CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers

Title:

Personal Author:

Edition:

4th ed.

Publication Information:

New York : McGraw-Hill, c2010

Physical Description:

xxvi, 662 p. : ill. ; 24 cm.

ISBN:

9780071590457

General Note:

Includes index

Subject Term:

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ JB	30000010251946	HF5415.5 G745 2010	Open Access Book	Book	Searching... Unknown