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Cover image for Knowledge management / a blueprint for delivery : a programme for mobilizing knowledge and building the learning organization
Title:
Knowledge management / a blueprint for delivery : a programme for mobilizing knowledge and building the learning organization
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Publication Information:
Oxford ; Burlington, MA : Butterworth-Heinemann, 2003
ISBN:
9780750649025
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30000005078708 HD30.2 K63 2003 Open Access Book Book
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Summary

Summary

We are now in the 'third wave' of Knowledge Management - the first was focused on the potential of new technology, while the second focused on the nature of knowledge and how people 'know' and learn. The focus in the third phase is two-fold: building individual and team productivity, and proper alignment of Knowledge Management efforts in helping deliver on strategic goals of the organization. Knowledge Management- a Blueprint for Delivery explores and builds on current ideas about the dynamics of knowledge in organizations, answering such questions as: 'What is knowledge management?' and 'What does it mean for today's companies and organizations?' Written by two leading knowledge management practitioners, this book looks beyond academic theory and software company hype to focus on the roles that knowledge and information play in creating high-performance organizations. Built on their extensive experience of Knowledge Management programme design and delivery, Knowledge Management- a Blueprint for Delivery: contains a comprehensive survey of the whole area of Knowledge Management, from theory and strategy creation through to techniques, tools, and delivery of change provides an insight into developing and managing Knowledge Management initiatives bridges the gap between theoretical, strategic, and practical hands-on perspectives


Table of Contents

Foreword
Acknowledgements
Introduction- Understanding Knowledge Management
New challenges, new vision
From strategy to action
Designing the new reality
Making it all happen
Reaping the rewards
Epilogue: Lessons from the journey
Appendices
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