Summary

The aim of this volume is to disseminate the most recent and pertinent thought on information systems (a key asset in modern industry and commerce) to those whose everyday work calls for improving the information available for management support, for decision making and for routine record keeping. The book focuses on the needs of practitioners, with contributions from experienced designers (and their trainers), and from researchers. Specific topics include the attempt to establish a yardstick of quality for design product specifications, and the examination of factors influencing the cost-effectiveness of designing information systems.