Summary

Today's rapidly changing marketplace can seem like a jungle for many professionals. Engineering & Management Press offers the books needed to navigate through the wilderness of business techniques and acronyms. EMP's titles provide practical information and proven business methods for most corporate and industrial environments. Our titles cover crucial, timely topics of importance to businesses and managers today -- management, productivity improvement, quality, and related issues.In By What Method?, the authors -- leading consultants associated with The Center for Organizational Performance Improvement at Virginia Tech -- present a dynamic how-to handbook that shows the best way to apply the reengineering theories of quality guru D. Edwards Deming and others to real-world business situations.Like a bootcamp for business leaders who want to win the war for improved quality and productivity, By What Method? shows:
-- How to overcome the 5 biggest roadblocks to dramatic quality and productivity improvement;
-- The transformation skills and knowledge every change master must gain to successfully lead or turn around a company;
-- The best ways to apply the transformation theories of Dr. Deming and other great business thinkers in the real world; and
-- Why reengineering fads and quick-fixes are doomed to failure.