Title:
Organization diagnosis, design, and transformation : Baldrige user's guide
Personal Author:
Edition:
2nd ed. (updated and expanded for 2006)
Publication Information:
Hoboken, NJ : Wiley, 2006
Physical Description:
1v + 1 CD-ROM
ISBN:
9780471752790
General Note:
Accompanied by campact disc : CP 10181
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
|---|---|---|---|---|---|
Searching... | 30000010129221 | HD62.15 L375 2005 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
Whether diagnosing the existing organization, designing or redesigning systems or leading the transformation, this practical guide has the tools and advice that readers will need to build a high performing organization. The second edition delves into the latest advances in the Baldrige process, which helps drive organizations to be more competitive and achieve performance excellence. Authors Latham and Vinyard strike a balance between theoretical and practical approaches, emphasizing the impact of the leader's role in determining healthy directions for a changing organization.
Table of Contents
| Foreword |
| Acknowledgements |
| About the Authors |
| Introduction |
| Origin, Purpose, and Growth |
| The Performance Excellence Framework |
| Organization û Leadership |
| Execution, and Learning |
| DDT - Diagnosis, Design, and Transformation |
| The Organization Architect |
| Why This Guide? |
| PART 1 Focus |
| Organizational Profile - Key Organizational Factors |
| Criteria Core Values and Concepts - Design Principles |
| The Organization as a System - Criteria System |
| Maturity Models - Path to Performance Excellence |
| Part 2 Strategic Leadership |
| Part 3 Execution Excellence |
| Part 4 Organizational Learning |
| Part 5 The Journey |
| Overview - A Learning process and Reinforcing Loop Diagnosis |
| Design û Redesign |
| Transformation |
| Appendix A Glossary |
| Appendix B Blueprint Legend |
| References |
