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Cover image for INTERACTION DESIGN : beyond human-computer interaction
Title:
INTERACTION DESIGN : beyond human-computer interaction
Personal Author:
Edition:
Fifth Edition
Physical Description:
xix, 636 pages : colour illustrations ; 24 cm.
ISBN:
9781119547259
Abstract:
Hugely popular with students and professionals alike, the Fifth Edition of Interaction Design is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design, and ubiquitous computing. New to the fifth edition: a chapter on data at scale, which covers developments in the emerging fields of 'human data interaction' and data analytics. The chapter demonstrates the many ways organizations manipulate, analyze, and act upon the masses of data being collected with regards to human digital and physical behaviors, the environment, and society at large.

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30000010372334 QA76.9.H85 P72 2019 Open Access Book Book
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Summary

Summary

A new edition of the #1 text in the human computer Interaction field!

Hugely popular with students and professionals alike, the Fifth Edition of Interaction Design is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design, and ubiquitous computing. New to the fifth edition: a chapter on data at scale, which covers developments in the emerging fields of 'human data interaction' and data analytics. The chapter demonstrates the many ways organizations manipulate, analyze, and act upon the masses of data being collected with regards to human digital and physical behaviors, the environment, and society at large.

Revised and updated throughout, this edition offers a cross-disciplinary, practical, and process-oriented, state-of-the-art introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied.

Explains how to use design and evaluation techniques for developing successful interactive technologies Demonstrates, through many examples, the cognitive, social and affective issues that underpin the design of these technologies Provides thought-provoking design dilemmas and interviews with expert designers and researchers Uses a strong pedagogical format to foster understanding and enjoyment

An accompanying website contains extensive additional teaching and learning material including slides for each chapter, comments on chapter activities, and a number of in-depth case studies written by researchers and designers.


Author Notes

Helen Sharp is Professor of Software Engineering and Associate Dean at the Open University.

Jennifer Preece is a Professor and Dean Emerita in the College of Information Studies - Maryland's iSchool - at the University of Maryland in the USA.

Yvonne Rogers is the Director of the Interaction Center at University College London as well as a Professor of Interaction Design.


Table of Contents

What's Inside?p. xvii
1 What is interaction design?p. 1
1.1 Introductionp. 1
1.2 Good and Poor Designp. 2
1.3 What Is Interaction Design?p. 9
1.4 The User Experiencep. 13
1.5 Understanding Usersp. 15
1.6 Accessibility and Inclusivenessp. 17
1.7 Usability and User Experience Goalsp. 19
Interview with Harry Brignullp. 34
2 The Process of Interaction Designp. 37
2.1 Introductionp. 37
2.2 What Is Involved in Interaction Design?p. 38
2.3 Some Practical Issuesp. 55
3 Conceptualizing Interactionp. 69
3.1 Introductionp. 69
3.2 Conceptualizing Interactionp. 71
3.3 Conceptual Modelsp. 74
3.4 Interface Metaphorsp. 78
3.5 Interaction Typesp. 81
3.6 Paradigms, Visions, Theories, Models, and Frameworksp. 88
Interview with Albrecht Schmidtp. 97
4 Cognitive Aspectsp. 101
4.1 Introductionp. 101
4.2 What Is Cognition?p. 102
4.3 Cognitive Frameworksp. 123
5 Social Interactionp. 135
5.1 Introductionp. 135
5.2 Being Socialp. 136
5.3 Face-to-Face Conversationsp. 139
5.4 Remote Conversationsp. 143
5.5 Co-presencep. 150
5.6 Social Engagementp. 158
6 Emotional Interactionp. 165
6.1 Introductionp. 165
6.2 Emotions and the User Experiencep. 166
6.3 Expressive Interfaces and Emotional Designp. 172
6.4 Annoying Interfacesp. 174
6.5 Affective Computing and Emotional Alp. 179
6.6 Persuasive Technologies and Behavioral Changep. 182
6.7 Anthropomorphismp. 187
7 Interfacesp. 193
7.1 Introductionp. 193
7.2 Interface Typesp. 194
7.3 Natural User Interfaces and Beyondp. 252
7.4 Which Interface?p. 253
Interview with Leah Buechleyp. 257
8 Data Gatheringp. 259
8.1 Introductionp. 259
8.2 Five Key Issuesp. 260
8.3 Data Recordingp. 266
8.4 Interviewsp. 268
8.5 Questionnairesp. 278
8.6 Observationp. 287
8.7 Choosing and Combining Techniquesp. 300
9 Data Analysis, Interpretation, and Presentationp. 307
9.1 Introductionp. 307
9.2 Quantitative and Qualitativep. 308
9.3 Basic Quantitative Analysisp. 311
9.4 Basic Qualitative Analysisp. 320
9.5 Which Kind of Analytic Framework to Use?p. 329
9.6 Tools to Support Data Analysisp. 341
9.7 Interpreting and Presenting the Findingsp. 342
10 Data at Scalep. 349
10.1 Introductionp. 349
10.2 Approaches to Collecting and Analyzing Datap. 351
10.3 Visualizing and Exploring Datap. 366
10.4 Ethical Design Concernsp. 375
11 Discovering Requirementsp. 385
11.1 Introductionp. 385
11.2 What, How, and Why?p. 386
11.3 What Are Requirements?p. 387
11.4 Data Gathering for Requirementsp. 395
11.5 Bringing Requirements to Life: Personas and Scenariosp. 403
11.6 Capturing Interaction with Use Casesp. 415
Interview with Ellen Gottesdienerp. 418
12 Design, Prototyping, and Constructionp. 421
12.1 Introductionp. 421
12.2 Prototypingp. 422
12.3 Conceptual Designp. 434
12.4 Concrete Designp. 445
12.5 Generating Prototypesp. 447
12.6 Constructionp. 457
Interview with Jon Froehlichp. 466
13 Interaction Design in Practicep. 471
13.1 Introductionp. 471
13.2 AgileUXp. 473
13.3 Design Patternsp. 484
13.4 Open Source Resourcesp. 489
13.5 Tools for Interaction Designp. 491
14 Introducing Evaluationp. 495
14.1 Introductionp. 495
14.2 The Why, What, Where, and When of Evaluationp. 496
14.3 Types of Evaluationp. 500
14.4 Evaluation Case Studiesp. 507
14.5 What Did We Learn from the Case Studies?p. 514
14.6 Other Issues to Consider When Doing Evaluationp. 516
15 Evaluation Studies: From Controlled to Natural Settingsp. 523
15.1 Introductionp. 523
15.2 Usability Testingp. 524
15.3 Conducting Experimentsp. 533
15.4 Field Studiesp. 536
16 Evaluation: Inspections, Analytics, and Modelsp. 549
16.1 Introductionp. 549
16.2 Inspections: Heuristic Evaluation and Walk-Throughsp. 550
16.3 Analytics and A/B Testingp. 567
16.4 Predictive Modelsp. 576
Referencesp. 581
Indexp. 619
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