Lean sigma methods and tools for service organizations : the story of a cruise line transformation

Title:

Personal Author:

Series:

Service systems and innovations in business and society collection

Publication Information:

New York : Business Expert Press, 2012.

Physical Description:

125 p. : ill. ; 23 cm.

ISBN:

9781606494073

Subject Term:

Added Author:

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... PSZ KL	30000010242822	HD9980.5 M68 2012	Open Access Book	Book	Searching... Unknown